Hi Cathryn
This is quite disappointing to read as customer service is very important to CHU.
So that I can review as a possible training opportunity or process improvement, could you please advise what did or perhaps didn't occur.
Regards
Vicki
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
All good and what was expected..
All good and what was expected..No more to add
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PS
Paul & Suzanne
ตรวจสอบ#โดย #Feefo #แล้ว
East Ballina
4 years ago
Paul & Suzanne พูดเกี่ยวกับ CHU Underwriting Agencies ว่าอย่างไร:
Complete Insurance with the Best
Professional and competitive for not only for Strata Insurance but contents as well.
Why not insure for both with the same company....you won't be disappointed!
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Information was accessible and clear. The material arrived early
I would recommend to others
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AL
Alan
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Alan พูดเกี่ยวกับ CHU Underwriting Agencies ว่าอย่างไร:
Good value for the money
I found the coverage in the policy very good and the cost pleaseing.
Have been dealing with CHU since 2007, since moving into my current address and have never had any adverse dealings.
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JJ
Judy & Jeff
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Judy & Jeff พูดเกี่ยวกับ CHU Underwriting Agencies ว่าอย่างไร:
Need notification of insurance policy renewal
I was happy with my interaction on the phone with CHU but was very unhappy that I never received a reminder about my insurance policy letting me know it was due. This meant it lapsed and I had to...
อ่านเพิ่มเติม
Vicki
CHU Underwriting Agencies
4 years ago
Hi Judy & Jeff
Thank you for for taking the time to provide your feedback.
Renewals are generally sent six to eight weeks prior to the due date. If payment is not received 14 days prior to the due date the system will automatically send a reminder. For privacy reasons I'll email you directly.
Regards
Vicki
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MA
Mark
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Mark พูดเกี่ยวกับ CHU Underwriting Agencies ว่าอย่างไร:
Will stay with CHU
Good value for money. Efficient with their paperwork. Never had a claim so don't know from that point of view
0
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
The customer service assistant was very helpful, prompt and timely with all information needed. Easy to work with.
0
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DH
DON & HEATHER
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
DON & HEATHER พูดเกี่ยวกับ CHU Underwriting Agencies ว่าอย่างไร:
Long history with CHU - always straight forward to deal with
Efficient, polite and easy service and a discount for policy two!!