Have been waiting almost a month for item to be delivered- yet to receive product
Inez Croll
Chris Elli
5 years ago
Hello,
We are sorry to hear you are unhappy with the delivery time. Our Free Worldwide shipping usually takes 10-15 working days but it can take up to 40 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately, we have no control over how long this takes.Thank you for your patience!
Kind regards, W2U
Only ONE STAR awarded. Not Chriselli's fault. The fault of the manufacturer.
This was a replacement for a Casio solar powered but not radio controlled watch that I've had for two years and still...
อ่านเพิ่มเติม
Inez Croll
Chris Elli
5 years ago
Hi there,
We are sincerely sorry that you are not happy with your latest purchase with us. this has happened. We apologise that this watch did not meet your requirements. If you would like to contact our Customer Service team they will be happy to help you resolve your issue.
Kind regards, W2U
Received wrong color, and they wouldnt send me the right one, or even respond that they have it if I want to reorder. Though I doubt I would reorder it.
Inez Croll
Chris Elli
5 years ago
Hello, we are sorry to hear your product was not as expected. We can see that one of our customer service team emailed you on the 14th of April with all the return details. When the return is back with us and processed by our returns department, you will get an email to notify you that it has been received safely. From there we will process your order refund. We will check the watch against the listing and make amendments to the product specification if necessary. Thank you for your patience.
Kind regards, The Watches2U Team