Terrible, we waited an hour and a half for our meal and we live in the same road!
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
CU
CustomerName
4 years ago
You gave me 3 options all involving me to do something! Sorry guys there is a 4th and easier option and that is not to use you again!
Support Team
ChefOnline
4 years ago
Hello,
We're sorry you had to wait so long for your meal. Please send us the details of your order at support@chefonline.co.uk so that we can investigate the issue further.
Thank you.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Lack of communication
The restaurant was closed and they still took the money. BUT did not tell us that it was closed!!!!!
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Awkward website.
Online ordering awkward compared to other sites i use.
Support Team
ChefOnline
4 years ago
ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!
0
แบ่งปัน
CU
CustomerName
Reading
4 years ago
CustomerName พูดเกี่ยวกับ ChefOnline ว่าอย่างไร:
The Web site is very poor. Particularly on ios
Can see basket that should be on right of screen unless in landscape mode. Basket empty if payment fails.....
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Just asking for ratings out of the blue.
Don't ask for ratings when you haven't done anything!
Support Team
ChefOnline
4 years ago
Thank you for your feedback. We're sorry you received an unwanted notification.
Please stay with us!
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
3 different credit cards got hacked after using chef online
3 different credit cards got hacked after using chef online 3 times.
Support Team
ChefOnline
4 years ago
Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.
0
แบ่งปัน
CU
CustomerName
Mortimer
4 years ago
CustomerName พูดเกี่ยวกับ ChefOnline ว่าอย่างไร:
Always good food and great service.
Support Team
ChefOnline
4 years ago
Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Food missing from order
Our order came With things missing when I called the restaurant they said they were only following what was sent by chef online
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Excellent service worked well
Support Team
ChefOnline
4 years ago
Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Great service
Easy to use and never had any problems with deliveries or orders.
Support Team
ChefOnline
4 years ago
Thank you for the kind words. We are glad we could help you out. Stay tuned for more!
ChefOnline's portal service is home to a wide range of restaurants and takeaways in YOUR local area, making it easier than ever to order your favourites or try new dishes from the restaurants nearest to you!
ChefOnline's portal service is home to a wide range of restaurants and takeaways in YOUR local area, making it easier than ever to order your favourites or try new dishes from the restaurants nearest to you!