Good service was unsure if I had the right chair as depending on who delivers it might be the right chair but different name. Called and it was the right one. Can't say how long it will last as early...
อ่านเพิ่มเติม
Jamie Welch
ChairOffice
5 years ago
Thank you for your review and we are pleased that you found the service good and fast.
At my request, the Maldini came partly pre-assembled. During pre-assembly, the wrapping material was not fully removed. As a result, the chair shows scraps of wrapping where two parts were joined...
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Jamie Welch
ChairOffice
5 years ago
Please accept our apologies for this and we had not been made aware of this. I understand after calling you today that you do not want us to replace this for you so I can only apologise as this is not the standard and had we of known we would have immediately sorted this for you.
Answered emails promptly but weren't fully informative. I asked about the 'smell' from the chair because it upset my asthma and didn't get a reply. The smell did go after 4 days. Didn't provide full...
อ่านเพิ่มเติม
Jamie Welch
ChairOffice
5 years ago
Thank you for your review and we are pleased you found that the adjustments are excellent.
No e-mail confirmation of delivery date. Chased a few times and eventually got a response and delivery date. This didn’t happen as stated and the driver couldn’t access the property due to road...
อ่านเพิ่มเติม
Jamie Welch
ChairOffice
5 years ago
Thank you for your review and we are sorry that the courier did not make contact with you. I can see we emailed all the tracking details and the courier attempted twice but the road was closed. I will speak to them as to why they did not contact you. On a positive chair we are pleased you find the chair to be nice.
The chair itself looks good, but is not really very comfortable. I’m getting used to that. The main problem is that when they delivered the chair I ordered, they also delivered another one. Their...
อ่านเพิ่มเติม
Jamie Welch
ChairOffice
5 years ago
Thank you for your review and we please accept our apologies for our supplier sending two chairs and then the courier letting you down on the collection. I will be taking this matter up with them.