Brilliant service with good customer relations. Quick response to my query from a rep who was not only knowledgeable but most polite and ready to help. Deligfhted.
ChairOffice
ChairOffice
9 years ago
Thank you for your review and I am so pleased that you found our staff to be not only knowledgeable but most polite and ready to help and that you will use us again.
Jamie Welch
The customer Service Assistant was really not helpful and the company didn't keep their commitment. The delivery didn't come on time. I don't want to recommend to someone.
ChairOffice
ChairOffice
9 years ago
Thank you for your review. The issue was as discussed that some of the items were made to order on a longer lead time and we could not speed this up. We did say that we would do our best but could not guarantee but it seems in the communication that you thought it would be quicker and we did not agree to this at all. On a positive note I am pleased that you are delighted with the quality of the chairs and apologise that we were unable to speed this process up for you.
Jamie Welch
Very friendly and informative phone staff. Knew exactly what part I needed and even gave me fitting instructions and advice over the phone. I can not fault this company, I've always had excellent,...
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ChairOffice
ChairOffice
9 years ago
Thank you for your review and I am so pleased that you find our staff friendly and that you would recommend us to your friends.
Jamie Welch