Misleading website. The website lists ex VAT as the most prominent price, very sketchy business practice. I purchased a chair and didn't re-check the price until a month later. Seems I was charged an...
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Jamie Welch
ChairOffice
9 years ago
I am sorry that you feel this way.We do show on the product the price including VAT and also as you go through the checkout process there is a summary of all charges and also the VAT and finally once you have placed the order the auto generated email sent to you lists all charges as well including the VAT.
We have offered to have the chair back and refund if you would like.
รีวิวสินค้า
Jamie Welch
ChairOffice
9 years ago
Thanks you for your review. I am pleased to find that you are happy with the chair.
Though the chair is fine, I wouldn't be hurrying back here to purchase another. Disappointing customer service and missing parts meant long delays before I could use my chair.
Jamie Welch
ChairOffice
9 years ago
Thank you for your review. I am sorry you feel this way and apologise for parts missing from the delivery and understand that you had to wait another day for the parts to arrive. Please accept my apologies.
Initial ordering, customer service, chair assembly and delivery were all good.
It's just a shame they substituted a Guilford chair instead of the Finsbury chair I had ordered and did not have the...
อ่านเพิ่มเติม
Jamie Welch
ChairOffice
9 years ago
Thank you for your review. We did advise of the difference when notifying you regarding the Finsbury and understand that due to time issue's you did not want exchanged.
Well there was something wrong with my order so they cancelled the order and you gave me a full refund. I reordered the same chair and it arrived the next working day.
Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am pleased the chair arrived quickly for you.