cardfactory คำวิจารณ์

Thank you for you feedback. I am very sorry about what has happened with this order. I can see the card you purchased was not a personalized card so it gets sent as a blank card with no message on it, intended to be written by you and given to the recipient. I apologise for the confusion on this and the inconvenience caused. 

I cannot see any communication from yourselves o us about this order. We do recommend if you have any issues with your order to get in contact with us directly so we can get this resolved for you. On this occasion we have refunded you in full on this order. 

We hope if you order with us again in the future we can provide you with a better experience and level of service.  

Thank you for you feedback. I am very sorry for the problems you experience with this order, this is not our usual level of service. If you ever have any issues with the website, we have team of customer advisers on phone and live chat to help with any queries or questions.

We hope in the future you will give us a chance to give you a better experience and level of service.