Totaly profeshinal i woud recomend capital fortune to any one.
Capital Fortune
Capital Fortune
9 years ago
Great feedback thank you.
2
แบ่งปัน
GT
G. Thomas
ตรวจสอบ#โดย #Feefo #แล้ว
London
9 years ago
G. Thomas พูดเกี่ยวกับ Capital Fortune ว่าอย่างไร:
Remortgage
I would like to take this opportunity to thank Capital Fortune for their hard work and dedication in delivering quality brokerage as promised. In particular Luke Townsend provided a high level of...
อ่านเพิ่มเติม
Capital Fortune
Capital Fortune
9 years ago
Thanks for taking the time to provide your feedback on our service. We are delighted we have delivered on both service and result. I will pass your comments on to Luke who will be pleased to hear such praise.
3
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
it was tedious at times , i would recomend your service to any body whow needs the same service
it was the only way i was able to get the morgage i required.
it took afair old time to sort out but we got there in the end.
Luke was very patiant and kept me in the loop at all times
Alice Owen
Capital Fortune
9 years ago
Really appreciate the positive feedback, mortgage applications can take time and delighted we found the right mortgage for you!
2
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Not the best experience.
Their document management is poor resulting in repeatedly asking for documents they already had. Also service was slow due to high levels of work pre "buy to let" stamp duty changes but this...
อ่านเพิ่มเติม
Alice Owen
Capital Fortune
9 years ago
We appreciate your feedback and are sorry you feel dissatisfied with the service received. This is not a common experience and is not reflective of our usual service, given other reviews.
The stamp duty changes did as you state result in higher levels of work but at no stage were any clients“pushed to the back of the queue”. I do however acknowledge we could have been more pro-active in keeping you informed at the time.
With regards to document requests, lenders can be quite specific with regards to document validity periods and there are instances when documents become out of date/unacceptable. Requests for more recent documents can we appreciate feel like you’re being asked for them again and we regret this, if we were unclear.
We appreciate we have not met your expectations and take on board your comments in order to improve our service even further in the future.
ลูกค้าที่ไว้วางใจได้
9 years ago
The requests for duplicate documentation had nothing to do with the lender or out of date documents. It was categorically your back office.
4
แบ่งปัน
DO
Donald
ตรวจสอบ#โดย #Feefo #แล้ว
Fife.
9 years ago
Donald พูดเกี่ยวกับ Capital Fortune ว่าอย่างไร:
Overall good service.
Good service which was well handled by all staff.
When a phone call back was promised, it happened.
All staff were curtious and efficient.
Alice Owen
Capital Fortune
9 years ago
Really please to hear we met your needs and the service was prompt and efficient. We strive to ensure all our clients receive this level of service. Kind Regards
5
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
The best!
As always, it was a pleasure to work with Capital Fortune to secure a new fixed rate mortgage. Great service, highly efficient and very professional staff. Many thanks.
Rob
Capital Fortune
10 years ago
Great testimonial - very much appreciated.
4
แบ่งปัน
MB
Mr brown
ตรวจสอบ#โดย #Feefo #แล้ว
erskine
10 years ago
Mr brown พูดเกี่ยวกับ Capital Fortune ว่าอย่างไร:
The service was value for money removing stress of buying a home at 69 years old
Was great to have assistance when needed just a phone call away till the completion of the house purchase and couldn't ask for more from Jacob and all the others that assist thanks all
Rob
Capital Fortune
10 years ago
That's excellent feedback and we will pass on your comments to the adviser and his Team.
3
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
10 years ago
Excellent Service from Capital Fortune
Despite huge obstacles from lender,Greg Simkins and Fowzia Sultana gave spendid service in finally "nailing the deal"- huge thanks to both!
Rob
Capital Fortune
10 years ago
Thank You!! Greg and Fowzia will be delighted to get a FEEFO mention....
3
แบ่งปัน
CA
Carlo
ตรวจสอบ#โดย #Feefo #แล้ว
London
10 years ago
Carlo พูดเกี่ยวกับ Capital Fortune ว่าอย่างไร:
Great mortgage advice from Capital Fortune
Focussed, efficient and user-friendly.
Rob
Capital Fortune
10 years ago
Great testimonial !!
3
แบ่งปัน
AN
Anne
ตรวจสอบ#โดย #Feefo #แล้ว
France (UK exPat)
10 years ago
Anne พูดเกี่ยวกับ Capital Fortune ว่าอย่างไร:
Professional, knowledgeable and successful in finding right mortgage.
Professional, courteous, knowledgeable, helpful, and patient in helping to solve some 'snags' along the way, caused by being UK exPats and not able to 'tick all the boxes'. Amazingly patient -...
อ่านเพิ่มเติม
Rob
Capital Fortune
10 years ago
Thank you for your kind words and we are really pleased we obtained you the right ex pat mortgage deal.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.