We booked a holiday to liverpool.At time of booking we were told we had got the last two seats on the coach.Three days later we were told the tour was cancelled!!!.(due to lack of numbers?)If you are...
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Chris
Caledonian Travel
7 years ago
Thank you for taking the time to provide us with your feedback. I have looked into why you would have been told you had taken the last two seats on the coach and then your tour has been cancelled. The explanation is the that the tour was cancelled at the hotel's request. Following us contracting this date with the hotel Liverpool football club have been drawn to play Porto at home in the quarter final of the champions league and all leisure breaks surrounding this fixture have been removed. I apologise for the convenience caused and I am pleased you were able to find and alternative, but I would like to assure you that the member of our team you spoke with was in fact telling you the truth. Thanks
I got the best service possible taking into account that I was booking for a trip to Shetland in January 2020.
The girl answered all my questions very satisfactorily.
MISS GIBSON พูดเกี่ยวกับ Caledonian Travel ว่าอย่างไร:
Single traveller Harry Potter World Tour and Cadbury World
I was trying to book for myself as single traveller using online booking but was having some difficulty. I used your live chat system and one of your staff got back to me very quickly to let me know...
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MJ
MRS JONES
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
MRS JONES พูดเกี่ยวกับ Caledonian Travel ว่าอย่างไร:
Great Customer Service
I thought it was so easy to book,and liked the fact I could make payments towards the holiday