Excellent customer service, but sadly the item I ordered was out of stock, I was informed within 24 hours and offered a replacement item but I only wanted the item ordered as it was a gift, so was...
I had a lovely experience and was carefully looked after by the assistant. I had a limit on what I could spend, but he found my ideal gift. Was extremely helpful throughout my experience in the shop...
Product and packaging were excellent. Charging £10 to deliver two tiny bracelet charms was unecessary. Hermes tracked and insured would have been less than £5. I may have saved money on the items...