Bumbles & Boo คำวิจารณ์

We are delighted to hear that your niece loved your thoughtful gift! Congratulations to you all. Thank you for your lovely feedback. Bumbles & Boo x

We are so pleased to hear that you found the shopping experience smooth and easy to navigate, and that communication overall was good. We always aim to notify customers of any changes to hamper contents, and it's possible our team may have tried to reach you - being abroad, it's possible the message didn’t come through as clearly as intended. That said, we're absolutely delighted that the gift was still well received and loved. Our team takes great pride in selecting high-quality products and ensuring every gift looks beautiful. We truly care about every parcel that leaves our hands. Thank you for being such a wonderful customer - we really appreciate your support and look forward to helping you again soon! With warmest wishes, The Bumbles & Boo Team x

We love Ethel the Elephant! She is so cute. A great choice and we are glad you loved her! Thank you for your lovely feedback! :)

Thank you for your wonderful 5 star review. We appreciate you taking the time to give us your feedback. Warm wishes, The Bumbles & Boo Team x

Thank you for your lovely comments and feedback! We really appreciate this. We are glad you loved your hamper! Warm Wishes, Team Bumbles & Boo x

We are glad that we helped resolve this for you promptly with a replacement product and thank you for your updated comments on Google below. "We are grateful for the quick turnaround and fast delivery of our replacement! Although the original package was a bit damaged,, we appreciate the effort to resolve the issue quickly and effectively. Your proactive approach and assistance made the entire experience smooth and hassle-free. A special thank you to Claire for her helpful and attentive support every step of the way. We truly appreciate your excellent service and dedication!"

We are so delighted to read your review and that you were thrilled with your shopping experience with us! Our team work so hard to complete all orders with care and attention to detail so i will pass on your lovely feedback which will make their day! Thank you for shopping with us. Warm Regards, Bumbles & Boo x

Thank you for your lovey 5 star review. Thank you for shopping with Bumbles & Boo x

Thank you for your wonderful review. Thank you for shopping with Bumbles & Boo. We appreciate your business x

Thank you for taking the time to share your feedback. We're truly sorry to hear that the gift hamper did not meet your expectations, particularly given the importance of the occasion and the group contribution behind the purchase. Our Luxury Steiff & Sophie la Girafe Hamper is carefully curated and presented in our largest available hamper basket, selected to accommodate the full range of premium items included. This particular gift features 14 high-quality products, including luxury brands such as Steiff and Sophie la Girafe, which are both globally recognised and trusted for their craftsmanship and safety. The bunny and giraffe toys alone retail at around £50, and we price each hamper individually based on the contents, along with the costs of hand-packing, gift presentation, and the overall running of a small business. I can see that you also added personalisation to your hamper which also takes time, care and attention. We always aim to be transparent - each item is listed clearly on our website so that customers can make an informed decision prior to purchase. That said, we completely understand that perceptions of size and value can differ, and we're genuinely sorry this didn’t meet yours on this occasion. As a small independent business, we don’t have the scale of large retailers, but we take pride in offering a more personal and thoughtful service, with every hamper carefully packed by hand to ensure it arrives looking beautiful and gift-ready. We also encourage customers to get in touch with our customer service team directly should any concerns arise, as we are always happy to help and resolve issues where we can. Thank you again for your feedback - it’s invaluable in helping us continue to improve. We do hope we’ll have the opportunity to provide a more positive experience for you in the future. Warm regards, Claire Customer Service Manager Bumbles & Boo