very good with cardiff but could,nt find anyone at arrciffe to find my cat
We had very good service in cardiff but in lanzarote it took over a hour to find
were my cat was we went to cargo office but it was closed, had to find tui rep to help us find were he had gone
It was...
อ่านเพิ่มเติม
Tim
Brooks Braithwaite
7 years ago
Hello Mr & Mrs Kum,
Thank you for taking the time to provide feedback, but I think this may be for a different company.
We are Petplan Sanctuary and we provide business insurance (e.g. kennels and cattery).
Please do give us a call on 0345 0701 064 if this has caused any confusion.
Kind Regards,
The Petplan Sanctuary Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Yes its perfect for what I need.
It was just so easy & straightforward with good advice to when speaking to someone.
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you very much for the lovely review.
It is great to hear that the whole process was easy and straight forward with good advice provided.
If you need anything in future, please do let us know!
Easy to follow online,very reasonable and offer exactly what i was looking for!
Tim
Brooks Braithwaite
7 years ago
Hello Mrs Bromley,
Thank you very much for the amazing review.
It is great to hear that you found the website easy to follow and the cover suited your needs!
If you need anything in future, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
pull your socks up when handling claims
The normal very fast service was very lacking this last time I had to make a claim, resulting in my having to ring twice to jog them along. After the second phone call everything went well though....
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Hayley
Brooks Braithwaite
7 years ago
Hi there,
We are sorry to hear that you had to chase your claim and we are aware that the processing time is not up to our usual standards.
We are working very hard to get this resolved as quickly as possible.
Had Pet plan since 2002, found them good and quick to pay out on the one time I needed to claim. However with rising costs this is the first time I have gone elsewhere and saved nearly £70. Would...
อ่านเพิ่มเติม
Tim
Brooks Braithwaite
7 years ago
Hi Mrs Le Brocq,
Thank you for taking the time to leave us some feedback, we're sorry to hear we weren't able to offer you a more competitive price at renewal, we offer our best prices straight away which we believe is fairer for our customers.
It's great to hear that when you've needed to make a claim in the past we met your expectations! We're here if you need our services in the future.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
