Competitive quote with a suitable level of cover. Quickly recieved the policy documentation. Hopefully won't have to claim, but that will be proof of benefit.
Tim
Brooks Braithwaite
7 years ago
Hello Mr Masson,
Thank you for the lovely review.
It is great to hear the quote was competitive with good levels of cover and all documentation was received!
If you do need anything at all in future, please do let us know. Kind Regards, The Petplan Sanctuary Team!
I found your salelady , very understanding and listened to me , she was helpful and polite , and made my renewal simple and easy .
Daisy
Brooks Braithwaite
7 years ago
Hello Theresa Jane,
Thank you for your kind review of our service! We're really pleased that you found our staff members helpful and understanding. We strive to provide an excellent customer service, so really appreciate your comments.
If you ever need to contact us regarding your policy, please don't hesitate to do so and we will be very happy to help you!
i Would recommend Pet Sanctuary insurance to my friends.
I was looking for an insurance for my dog boarding . I could pay this on a Monthly basis. It had everything I needed and easy to do online. I also had to make a claim for a dog in my care. That...
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Tim
Brooks Braithwaite
7 years ago
Hello Mrs Hart,
Thank you for the amazing review.
It is so lovely to hear you found the whole process easy, including making a claim!
If you do need anything at all in future, please do let us know.
Thank you for taking the time to leave us some feedback and speak with me on the phone.
Sometimes we send feedback requests to anyone renewing or cancelling their policy, hence the reason for the email. I do apologise for the confusion, but I hope our chat helped to clear it up!
If you do need anything at all in future, please do let me know.
I had a problem getting through at first, as it rang for a long time, but finally the young lady was helpful and took my card details.. I did ask her if there was any reduction as I have been a loyal...
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Tim
Brooks Braithwaite
7 years ago
Hello Mrs Phillips,
Thank you for taking the time to leave us some feedback.
I am glad to hear you found us helpful and I am sorry to hear there was a problem getting through at first.
As you have been with us many years, this policy does still honour some of the older premiums, meaning it is discounted.
If you would like to discuss this in further detail, please do feel free to give us a call on 0345 0701 064.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
