Boxes for Moving Home คำวิจารณ์

Firstly I'm sorry to hear you got the multi purpose boxes instead of the book boxes. If it was deliberate, you would have been informed beforehand and asked if you would prefer either a refund or to wait for the new stock to arrive. I imagine it was a packing error, for which I'm sorry. Unfortunately, whilst we do our best to keep them to a minimum, mistakes do happen. If you had let us know, we would have happily sent you the correct size replacements. Concerning your comments about our customer services, as you will see from many other reviews, we take great pride in responding to emails as quickly as we can. Hand on heart, this is the first I've heard about the issues you mention above. It may of course have just got lost in my inbox but I can assure you that it would have been an oversight rather than deliberate. Once again I apologise. Good luck with the rest of your move.           

like minds :-) love it! makes it all fun :-)

I'm glad to hear the boxes arrived on time. I'm also delighted you didn't find anything wrong with the quality of our boxes, all be it they have no handle holes. For the record, our boxes used to include handle holes but nearly every removal company we supply requested boxes without them. Apparently, if there are no handle holes, you have to pick the box up from the bottom, reducing the risk of everything falling out if not taped up properly. Quite appropriate here I hasten to add. That's why all our box sizes have been carefully selected with that in mind  - big enough to do the job but not too big that you can't pick them up easily once they're full. With regards the tape, there's always a chance you could have received a roll from a bad batch. If this was the case, I'm sorry. I can assure you, though, it's a very rare occurrence. In fact, I refer you to another recent review where the customer specifically commented on the quality of our tape. Nevertheless, as always, I will keep an eye on customer feedback and look to change the supplier (should your comments be repeated). Finally, all our mattress and furniture covers are generic to the industry and almost certainly sourced from the same supplier. I will therefore happily refund your whole order if you can find another negative comment about them amongst out 735 other reviews :-)    

 

thanks for the review. Makes it all worthwhile :-) I will pass on your kind words to everyone else at https://www.removalboxes.co.uk. Have a great Easter weekend!