The products were great, but Yodel don't give you a delivery window, which means you could be waiting around all day
Nick
Boxes for Moving Home
10 years ago
thanks for the review. this is unfortunately the case at the moment. due to their bulky nature, our parcels often have to be manually sorted through their network, resulting in the occasional human error and subsequent delay, which means they're unwilling to provide specified delivery windows. we're working hard with them to find a solution, though, and hope to improve this part of the service before too long. if you have friendly neighbours, though, the drivers will normally follow instructions. good luck with the rest of your move.
My removal pack arrived the next day as promised and the boxes were strong as advertised. I will be recommending the company to my friends.
รีวิวสินค้า
Nick
Boxes for Moving Home
10 years ago
thanks for the comprehensive feedback and helpful advice. it's always encouraging to hear when people indicate that they'd be happy to recommend us to their friends and family. it also helps us keep both our prices and advertising costs down! good luck with the rest of your move.
วันที่ซื้อ: 12/10/2015
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TC
Trusted Customer
11 years ago
Trusted Customer พูดเกี่ยวกับ Boxes for Moving Home ว่าอย่างไร:
I would love to be able to rate the product. However, despite receiving an email saying "you will receive another email from us once your order has been processed and despatched", said email never...
อ่านเพิ่มเติม
Nick
Boxes for Moving Home
11 years ago
i'm so sorry you've had such a terrible experience, and one that looks like it could easily have been avoided if you'd only received our despatch confirmation email. whilst it's very, very rare, i'm certainly not going to make excuses. we will nevertheless investigate why it happened on this occasion and try to prevent it happening again. please let us know once you've collected the boxes and we will arrange compensation for the inconvenience.
ลูกค้าที่ไว้วางใจได้
11 years ago
Hi Nick, I really appreciated your swift response and offer of compensation. However, in the end it proved totally unfeasible for me to collect the boxes in person given the distance and the very limited window of opportunity that the courier company gave to collect them (and I freely admit that most of the problems I've experienced have been caused by Yodell, not you!). Therefore I'd be grateful if you could either refund me, or arrange for the boxes to be re-sent (I can give an different delivery address if necessary). Many thanks.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.