Efficient and courteous. All that is required when dealing with financial matters!
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Your admin
Twice I have been told to expect post. On both occasions it did not arrive. A week later.I had to follow this up with an email, to ask for the correspondence to be emailed to me. Something needs...
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Paul
Bower Group
4 years ago
Thank you for taking the time to provide your feedback and for taking the call earlier this week with Mark Draffan. I was very sorry to hear that the post went astray but glad we managed to get to the bottom of the issue.
The additional information you provided us with over the phone when we spoke was actioned immediately and we understand that this the post has now arrived with you safely.
We pride ourselves on always keeping our promises and we take this extremely seriously. As discussed, please do not hesitate to contact us if we can be of any further assistance.
Sharon Lewis, Head of Customer Service
ลูกค้าที่ไว้วางใจได้
4 years ago
Thank you for following up my concerns. Yes I have now received correspondence from
L and G, which of course was post receipt of the funds.
Thank you for your Email.
Hugh Minton
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MM
Mrs Martin
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Mrs Martin พูดเกี่ยวกับ Bower Group ว่าอย่างไร:
Always professional
Very friendly but also very professional with lots of relevant knowledge. He happily made relevant enquiries for more information.
1
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MK
Mr & Mrs Kilsby
ตรวจสอบ#โดย #Feefo #แล้ว
Holt Norfolk.
4 years ago
Mr & Mrs Kilsby พูดเกี่ยวกับ Bower Group ว่าอย่างไร:
process went without problems even though we had our own life difficulties
good with problem solving as our situation was complicated.
Adviser had excellent understanding of our problems.
No pressure.
Very friendly and patient
1
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Felt liberated
We were very pleased with the way the initial consultation was handled and explained. It was dealt with in a way that terms and conditions was understood clearly. We had a slight hitch finding a...
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1
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Very good company
I thought your service was excellent. If I asked any questions you were very helpful and patient. I wouldn’t hesitate to recommend you to anyone.
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MT
Mr & Mrs C Todd
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Mr & Mrs C Todd พูดเกี่ยวกับ Bower Group ว่าอย่างไร:
I was very impressed how I was given solid information re the equity release andpleased that all worked out great I would certainly recommend
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
They would have been given 5 stars but Covid did not allow face to face. however their communication and advise was first class. The whole process from start to finish was smooth and without problems...
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0
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Excellent service would recommend them and would use them again.
I would recommend them and I would use them again if I had to richard was very professional
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MP
Mrs J Pedersen
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Mrs J Pedersen พูดเกี่ยวกับ Bower Group ว่าอย่างไร:
Amazing service. Im very grateful to Bower for their service.
I was continually impressed by the hard work and diligence of Neil from Bower. Nothing was too much trouble and he was happy to explore several possibilities for me until I was happy with the final...
