The service is great although it would be better if I was able to manage my rental list easier. It's not always easy to move game around into your top ten for example. But good customer service and...
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TC
Trusted Customer
10 years ago
I put positive but the site did not register this an out negative
i have asked to change my password a number of times on this site i wrote my password down came back to log in and it says my username or password is incorrect but its not this is like the 6/7th time...
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Nick
Boomerang
10 years ago
Hi David
Thank you for your feedback. I am sorry to hear that the Password Reset Process has not gone smoothly for you. The emails may have gone into your spam folder.
We recieved your Facebook message this morning and have replied to you, with an alternate process, that should resolve this issue.
Thanks again.
TC
Trusted Customer
10 years ago
hi thanks for resolving the issue and compensating me for the trouble caused! i will definately recommend you to friends thats for sure!
Nick
Boomerang
10 years ago
Hi David
You are welcome!
We can't promise all our customers that our service will always be 100% perfect, however, we like to think we make every effort to resolve issues, as quickly as possible.
I was really happy when I found Boomerang because I was sick of wasting my money on buying games as I like to try quite a few throughout the year and this is the best thing for me to be able to rent...
Absolutely fantastic service, team is always quick to respond to any queries I may have also. You can't get a better company service provider like boomerang. Really impressed.