Registration was easy and their member's website makes perfect sense.
Was a long time before I had to call them about anything but the customer service was excellent, no waiting time,...
The user journey on the site could do with being more intuitive and more mobile friendly. Also a suite of bikes to select from.
Keith
Bikmo
6 years ago
Thanks for taking the time to feedback. We are in the process of planning some major improvements to the site, so we'll take on board your comments. We did used to have a list to select from but, over the years, with so many new manufacturers (which is great to see), the list became unmanageable, and certainly not mobile-friendly. Apologies if it wasn't as slick an experience as it should be, but you should see some great changes this year. Cheers.
วันที่ซื้อ: 14/05/2020
0
แบ่งปัน
BR
Bikmo Rider
ตรวจสอบ#โดย #Feefo #แล้ว
6 years ago
Bikmo Rider พูดเกี่ยวกับ Bikmo ว่าอย่างไร:
Great no problem
Keith
Bikmo
6 years ago
Cheers for the review Patrick, it's great to have you on cover.
Alles passt. Habe über E-Mail mit Bikmo Kontakt aufgenommen und innerhalb kürzester Zeit wurde auf meine Anfrage geantwortet. Darüber hinaus wurde mir sehr freundlich und kompetent geholfen.
Alex D.
Bikmo
6 years ago
Hallo Biker, vielen Dank für deine Bewertung! Viel Spaß beim Biken & stay safe!
extremely unhappy actually. I changed my plan online. Then suddenly they changed my premium to a lot more and automatically accepted it without my input. I have sent two emails to support which have...
อ่านเพิ่มเติม
Keith
Bikmo
6 years ago
I'm glad we could sort this all out for you Colin, so thanks for being patient and understanding.
Keith
Bikmo
6 years ago
Thanks for the change to your review rating Colin, it's much appreciated, cheers.
วันที่ซื้อ: 07/05/2020
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
6 years ago
Straightforward and pleasant service
Keith
Bikmo
6 years ago
Thanks for the excellent review, it's greatly appreciated.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.