I've been with Bikmo since 2017 and the last time I made a claim in 2018, everything was sorted within 1 week. Someone was always to hand to walk me through the claims process.
Now, 2022, I had an...
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James Marsh
Bikmo
4 years ago
Hi Irfan, I really do apologise for any difficulties you've had reaching us today, we're experiencing a high volume of calls this week and are doing everything we can to respond to queries as promptly as possible. If an agent is unable to take your call within the 2 minute hold time, please leave us a voicemail message and we will return your call as soon as possible the same day.
I'm pleased to see that your claim has now been approved and settlement offered. On receipt of your acceptance I will request that our accounts team raise a same day payment to avoid any further delays.
Sehr guter, freundlicher und entgegenkommender Service mit einem ausgezeichneten Leistungskatalog für meine Fahrräder. Seit drei Jahren zufriedener Kunde.
Alex D.
Bikmo
4 years ago
Hallo Andreas, vielen Dank für dein positives Feedback!
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.