Hi,
Sorry to hear you haven't seen an improvement in speeds. Hopefully this means that the speeds you were already receiving were sufficient, however, if this is not the case please give us a call to speak to one of our technical team who will be happy to assist you.
Warm regards
0
แบ่งปัน
WB
William Brailsford
ตรวจสอบ#โดย #Feefo #แล้ว
Whitebridge
2 years ago
William Brailsford พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Great Service
The lady was very courteous and extremely helpful. Explained everything to me.
Elise
Brdy
2 years ago
Hi William,
Thank you for your lovely review.
Warm regards
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Left with no internet at all
Engineer visited to install yesterday and unable to install our new dish.
He then tried to reinstall our old system bc and was unable to get this working again so we are now left with no internet.
Elise
Brdy
2 years ago
Hi,
We are sorry to hear about the problems you experienced during your installation yesterday.
The engineer has informed us that there was a power surge at the property which affected a number of electrical items.
Your old system should now be up and running and we have spoken to our warehouse team to send the replacement part to your property.
We will be speaking to our engineers this morning who will contact you to book a suitable time for us to come and get your new system up and running.
If you have any further queries, please do not hesitate to call our customer service team.
ลูกค้าที่ไว้วางใจได้
2 years ago
Thank you for your reply.
When I spoke to your helpline yesterday I was told that the parts were not in stock at the warehouse.
How soon can I expect to have this resolved
Elise
Brdy
2 years ago
Hi,
Thank you for your patience while we investigated this for you.
We can see that the tria was sent yesterday and is due to be delivered between 3pm and 4pm today.
Kind regards
0
แบ่งปัน
SF
Servillo Fernandes
ตรวจสอบ#โดย #Feefo #แล้ว
Inveraray
2 years ago
Servillo Fernandes พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Very professional, friendly and highly experienced.
James was excellent, very professional, friendly, eye to detail, and highly experienced. He just finished the work within an hour. Thank you.
Elise
Brdy
2 years ago
Hi Servillo,
Thank you for this lovely review. James will be very happy to hear it!
Warm regards, The Brdy Team
0
แบ่งปัน
NI
Nichola
ตรวจสอบ#โดย #Feefo #แล้ว
Fife
2 years ago
Nichola พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Good service
Helpful staff and you can actually get through on the phone quickly. Only reason we stopped is because we had fibre broadband installed.
Elise
Brdy
2 years ago
Hi,
Thank you for your lovely review, we're glad to have provided you with a service which you were happy with!
All the best.
Warm regards, The Brdy Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Elise
Brdy
2 years ago
Hi,
Thank you for your positive review.
The Brdy Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Every thing done quickly
Elise
Brdy
2 years ago
Hi,
Great to hear that you're happy with the efficiency of our service.
Thank you for your review.
Kind regards, The Brdy Team
0
แบ่งปัน
JP
James Pettinger
ตรวจสอบ#โดย #Feefo #แล้ว
Achnamara
2 years ago
James Pettinger พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Installation of new satellite broadband facility in a rural location.
A seamless process from accepting the new contract to the installation being completed and the service activated. Your engineer from Arbsat carried out an efficient installation having recommended...
อ่านเพิ่มเติม
Elise
Brdy
2 years ago
Hi James,
This was a brilliant read. We're absolutely thrilled that you're pleased with your installation and our service.
Thank you for this lovely review.
Kind regards, The Brdy Team
0
แบ่งปัน
TF
TAMARA FAGG
ตรวจสอบ#โดย #Feefo #แล้ว
Newport Tipperary
2 years ago
TAMARA FAGG พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Summary of service
It was smooth installation, the installer was friendly and happy to answer any questions. The service seems to be working really well.
Elise
Brdy
2 years ago
Hi Tamara,
Thank you for your brilliant review. We're glad you're happy with the service so far.
Warm regards, The Brdy Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
The only issue is they open office hours which is not really good for a service provider
Elise
Brdy
2 years ago
Hi,
Thank you for your review. We take your feedback on board and appreciate your thoughts regarding our call centre opening hours.
Kind regards, The Brdy Team
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
