non existent. Ambiguous, to the point of lying. Mail, which might implicate you indulge in dubious practice, is deleted once it is opened.
Elise
Brdy
2 years ago
Hi Tom,
Thank you for bringing this to our attention; your feedback is important to us.
We can see that a member of our customer service team has already reached out to you to address this issue. We are eager to resolve it at a time that suits you.
Please give us a call at 01869 222900.
Best regards
1
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
excellent services
Elise
Brdy
2 years ago
Hello,
Thank you for leaving this kind review.
Warm regards
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
I have had problems with my interned since Clean Monday (Feburary) and it took you 5 months to get it and running again. I have an online business that suffered all this time. I was very unhappy...
อ่านเพิ่มเติม
Elise
Brdy
2 years ago
Hello,
We sincerely apologise for the prolonged issues with your internet and the impact it had on your business. We understand how frustrating this must have been, and we're sorry for not meeting our commitments. We're working hard to improve our service and ensure such delays don't happen in the future. Thank you for your patience and feedback.
Sincerely,
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Excellent service, fantastic support.
Elise
Brdy
2 years ago
Hello,
Thank you for leaving this kind review. We're thrilled you're happy with the service and support provided by Brdy.
Kind regards
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Highly recommended!
Trouble free installation and a reliable broadband service even in bad weather.
I recommend it anyone, especially in a remote area.
Elise
Brdy
2 years ago
Hello,
This is great to hear! Thank you for taking the time to leave us a review.
Kind regards
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Brilliant service
Excellent overall from initial contact, set up, installation and customer service. Delighted with service, thank you!
Elise
Brdy
2 years ago
Hello,
Thanks so much for this lovely review! We're thrilled to hear that you're happy with the service we've provided.
Warm regards
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Happy customer
Very helpful from start to finish. From the phone calls to installation every one pleasant on the phone the technician brilliant very friendly and good fun as well
Elise
Brdy
2 years ago
Hello,
This is wonderful to hear, we're glad you're pleased with our teams service!
Thank you for taking the time to leave a review.
Kind regards
0
แบ่งปัน
AB
Alan Booth
ตรวจสอบ#โดย #Feefo #แล้ว
Aberdeenshire
2 years ago
Alan Booth พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Excellent Service
Very professional service with excellent communication and installation. Speeds as advertised
Elise
Brdy
2 years ago
Hi Alan,
This is great to hear! Thank you for your review.
Kind regards
1
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Not happy
I had my equipment upgraded today but you had me down for a new install. Satworks arrived and never installed the new dish as said no point its same as last one so i am left with a brand new dish...
อ่านเพิ่มเติม
Elise
Brdy
2 years ago
Hi,
Thank you for bringing this to our attention.
We understand your frustration and apologise for the inconvenience. We see that you have already been in contact with our Customer Services team, who are actively working to resolve this issue for you.
Your feedback is important to us and we are committed to ensuring you receive the service improvements you were promised.
Thank you for your patience.
Kind regards
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
I thought the satellite installation engineer was very good on the satellite, but he wouldn't help with the switch from the previous broadband supplier to BRDY which involved different ip addresses....
อ่านเพิ่มเติม
Elise
Brdy
2 years ago
Hi,
Thank you for your review and for your patience while we looked into this for you.
We're pleased to hear that our engineer did a good job with the installation and we apologise for any inconvenience caused with your private IP and landline concerns. While our engineers are highly skilled and well trained, their expertise is focused on our installation processes. As a result, the engineer was unable to assist with your private IP addresses and fixed line issues.
Had the issue been related to our own systems, the engineer would have been able to assist you without hesitation.
Thank you for your understanding.
Kind regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
