3 1/2 months to install a satellite dish. Utter madness
Took 3 1/2 months from first call to actual installation. Crazy. It’s just a satellite dish.
Office team at BRDY were ok.
The installers who were contracted by BRDY were absolutely awful,...
อ่านเพิ่มเติม
Elise
Brdy
1 year ago
Hi,
Thank you for your feedback. We sincerely apologise for the delays and difficulties you experienced during the installation. After reviewing your case, we acknowledge that the first installation attempt failed due to the need for a specific bracket, which our installers do not always have on hand for every job. This caused further delays and we regret the inconvenience this caused.
We understand your frustration with the scheduling challenges and communication issues. We're actively working to improve coordination between our team, installers, and customers to avoid similar situations in the future.
We value your feedback and are committed to improving our service. If you have any further concerns, please don't hesitate to contact us - we're here to help.
Kind regards
0
แบ่งปัน
JJ
Jeff James
ตรวจสอบ#โดย #Feefo #แล้ว
Ross on Wye
1 year ago
Jeff James พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Good but expensive
Good service but too expensive for domestic customers who have no other access to broadband services and would like to have unlimited , fast connection
Elise
Brdy
1 year ago
Thank you for your feedback.
We're pleased to hear that you're happy with our service and we understand that affordability is important, especially for residential customers in areas with limited broadband options. At Brdy, we are committed to providing reliable, high-speed internet in even the most remote locations, and we pride ourselves on offering the best prices in the industry.
Thank you again for choosing Brdy, and we're here if you have any questions!
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Great to have internet access and phone
Service has been excellent but we did have a initial problem but this was resolved fast
Elise
Brdy
2 years ago
Hello,
Thank you for kindly taking the time to leave us a review. We're glad that the issue was resolved quickly and that you're happy with the service you're receiving!
Best regards
ลูกค้าที่ไว้วางใจได้
1 year ago
Just want to add Jason who installed our service was excellent and Ankit at tech support was very helpful to a not so savvy tech person and patient so i am ver happy with service
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
πολύ καλό
πολύ καλό
Elise
Brdy
1 year ago
Thank you for taking the time to leave your review, we really appreciate your feedback.
Thank you very much
0
แบ่งปัน
ΘΕΟΦΙΛΟΣ ΔΑΠΟΝΤΕΣ
ตรวจสอบ#โดย #Feefo #แล้ว
Δρακος Ζαχαρως Ν.Ηλειας
1 year ago
ΘΕΟΦΙΛΟΣ ΔΑΠΟΝΤΕΣ พูดเกี่ยวกับ Brdy ว่าอย่างไร:
Πολυ καλη
Πολυ καλη
Elise
Brdy
1 year ago
Thank you for taking the time to leave your review, we really appreciate your feedback.
Thank you very much
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.