Brilliant service. I ordered some extras and they contacted me to confirm that was what I wanted as the bag came with the extras I ordered.
So helpful, competent and generous as they gave me next day...
อ่านเพิ่มเติม
Richard
Bababing!
2 years ago
Hi and thank you so much for your feedback. It was a pleasure dealing with you and and pleased that you are happy with your order! Anything you need just drop me an email. Kind Regards, Richard
Not possible to order on Website for 2 days I. called and was told all would be OK in the next hour!! Also they had limited availability. So I waited and ordered when web site was eventually...
อ่านเพิ่มเติม
Richard
Bababing!
2 years ago
Good Morning Peter. Thank you for taking the time to leave your feedback. Despite some of the inaccuracies in your review I do appreciate your frustration, of course. The hub swing was unavailable to order for approximately an hour as the web team where doing some maintenance on the listing. I spoke with you twice one the phone (calling you back as soon as the product was available to order - approximately an hour later as promised) and stayed on the phone and politely talked you through placing your order. Having received your abrupt email demanding an update on your order - I explained the situation regarding the stock and offered either a refund or to keep the product on back order. On the product listing on the website we displayed the message about the August dispatch - I appreciate this might have been missed. Kind Regards, Richard
My delivery was dispatched on 12/06 but upon checking Royal Mail a week later they had still not received the parcel from Bababing. I contacted their customer service department that were very quick...
อ่านเพิ่มเติม
Nick
Bababing!
2 years ago
Hi, I am sorry to read your recent review. After contacting Royal Mail numerous times with regards to your order and confirming your delivery address, it has been concluded that your order has been last in transit. Royal Mail have sincerely apologised for their error and therefore a replacement item has been sent to you today. An updated tracking information will be provided to you.
I apologise for any inconvenience caused.
BabaBing Team
RL
Rebecca Lomas
2 years ago
I have modified my rating as I have now received a response. Thank you for coming back to me. Hopefully Royal Mail will not lose this one and I will receive my item quickly. Once received I will leave another review.
RL
Rebecca Lomas
2 years ago
Item has now been received. So happy to have a travel mat back in my changing bag. Just a shame I couldn’t order the grey one that goes with my bag. I would recommend bababing to my friends
รีวิวสินค้า
วันที่ซื้อ: 12/06/2023
0
แบ่งปัน
MR
Maddison Roberts
2 years ago
Maddison Roberts พูดเกี่ยวกับ Bababing! ว่าอย่างไร:
Easy to use website. Good range if products. Reasonable prices. Next day delivery was a godsend!
Richard
Bababing!
2 years ago
Hi Maddison thank you for taking the time to leave a fab positive review! Really pleased that your little one loves the swing and that we were able to dispatch quickly for you. Thanks Richard
Ordered on 12th June still haven't received the item.
Richard
Bababing!
2 years ago
Good Morning Laura. I have emailed you today regarding your order (appears to have been lost in transit) and issued a replacement on an upgraded next day delivery for you. Thanks Richard @ Bababing
วันที่ซื้อ: 12/06/2023
0
แบ่งปัน
AP
Alison Palmer
2 years ago
Alison Palmer พูดเกี่ยวกับ Bababing! ว่าอย่างไร:
Really fast and efficient service. Good item, vert reasonably priced.
Richard
Bababing!
2 years ago
Hi Alison - thank you for your kind review - I'm pleased you are happy with the Hub Swing! :)
Parcel arrived very fast. Ordering was very easy too.
Richard
Bababing!
2 years ago
Hi Linda! So pleased that you were happy with everything. I hope your first grandchild loves the swing - so exciting! Any questions please do contact me directly at richard@bababing.com :)
