After paying, they send a link for communications. The link doesn't work. The previous easily reached local sales team no longer is available. Then they expect you to call them at your own expense...
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Chris
AXA Global Healthcare
3 months ago
Thank you for taking the time to leave us a review, and I'm sorry to hear about your experience.
I understand that you're currently in contact with one of my colleagues regarding these issues, and I hope they can resolve them for you.
Once again, than you for the feedback.
Chris
0
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Patient and stellar service from Matthew Landers
I spoke to Matthew Landers and would highly commend his patience and service as I explore signing up with AXA Global Healthcare. Matthew was one of the most genial and detailed insurance agents I...
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0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
Terrible service
The sales service was good but it all unraveled after we paid the premiums and tried to use the bew insurance.
We were unable to login to the Axa app or website. When we spoke (3 times!) to the...
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0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
It is good and competitive.
0
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DK
Dianne Keeney
ตรวจสอบ#โดย #Feefo #แล้ว
USA
4 months ago
Dianne Keeney พูดเกี่ยวกับ AXA Global Healthcare ว่าอย่างไร:
Straightforward Process
Top notch service. Ms. Taibou Ba was professional, personable, and a pleasure to work with. The whole process was straightforward and quite efficient.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
No responsibility
I requested help and kept getting transferred to different departments. Every time someone said they would call me back, nobody ever did. I only received help on the third day of calling.
Chris
AXA Global Healthcare
4 months ago
Thank you for your feedback. I'm sorry to hear about your experience and any inconvenience that was caused. I've reviewed your experience with the team, and hope that we can avoid similar situations in the future.
Chris
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
Good customer service
Taibou was very professional and reassuring. She answered promptly and followed up with our many questions.
0
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JA
Jari
ตรวจสอบ#โดย #Feefo #แล้ว
ARE
4 months ago
Jari พูดเกี่ยวกับ AXA Global Healthcare ว่าอย่างไร:
Quick & clear
After some emails and a short phone call all my questions were answered and convinced me to proceed.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
I’m very friendly representative. I felt very informed, the representative never rushed me and was willing to answer all of my questions.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 months ago
Axa Global preferred health insurance
The service by the insurance adjuster is top notch. He walked me through, and explained everything. Guilliame is empathetic and professional.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years..
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years..