easy to navigate. Clear and concise read what on offer and easy to change mind re additional extras.
Amy
Aviva Ireland
9 years ago
Hi Gabe,
Thank you for your 4 star review for Aviva Car Insurance. We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are happy with our website and found it easy to navigate throughout the quote journey!
All the best – Amy
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
Good service but I still dont understand how prices are increasing so much.
Amy
Aviva Ireland
9 years ago
Hi there,
Thank you for your 4 star review for Aviva Car Insurance and for taking the time to review.
We understand your frustration and at Aviva we are very concerned about the impact of rising insurance premiums on our customers. We have already taken steps to drive reform in the insurance market and are continuing to try and change the situation. For more information about what is driving these increases please visit here.
Best quote I could get as am horrified by price of car insurance. You were only cheaper by €40 to your nearest rival though.
Amy
Aviva Ireland
9 years ago
Hi Rose,
Thank you for taking the time to review your Car insurance purchase with Aviva.
We understand your frustration and at Aviva we are very concerned about the impact of rising insurance premiums on our customers. We have already taken steps to drive reform in the insurance market and are continuing to try and change the situation. For more information about what is driving these increases please visit here.
Kind Regards - Amy
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
Customer service was excellent and the 2 people that I spoke with were extremely friendly and answered all my questions and queries satisfactorily...the reason I did not award 5 stars was the price...
อ่านเพิ่มเติม
Amy
Aviva Ireland
9 years ago
Hi there,
Thank you for your 4 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you were pleased with the friendly customer service that you received.
I will make sure to share your feedback with the call centre agents.
The gentleman on the phone was very helpful and explained everything very clearly. The website is very easy to usel.
Amy
Aviva Ireland
9 years ago
Hi Alison,
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the customer service that you received and found the website easy to use!
Very happy with the quote I got from Aviva and was very happy to join for the first time. The online system was easy to use and I'm very pleased with the extras to my policy which I think are...
อ่านเพิ่มเติม
Amy
Aviva Ireland
9 years ago
Hi Carmel,
Thank you for your 5 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are happy with your quote and found our online service easy to use. We are delighted to welcome you on board as a customer.
Don't lie, you say that you can 15% off your car insurance when I got my home insurance but I was €51 more expensive than when I got a quote last week
Amy
Aviva Ireland
9 years ago
Hi Francis,
We are sorry about the confusion with your car quotation prices.
I know that one of our agents has been in touch to resolve this issue, but if you need to talk to us again please do not hesitate to contact us.
Kind Regards - Amy
TC
Trusted Customer
9 years ago
I was my miske to not add my partner as a second driver, Avia kindly contacted me and informed me and updated my quote which reflected the 15% discount, thank you very much, I would definitely recommend
Amy
Aviva Ireland
8 years ago
Hi Francis,
Thank you for your 4 star review. We are really happy to hear that everything has been resolved and you have now got your discount!
Thank you for your 4 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are happy with the professional and efficient service that you received! We are delighted to hear that you would recommend us.
I only used the online system so I had no interaction with any staff but I found the website very esdy to use and to navigate.
Amy
Aviva Ireland
9 years ago
Hi Colin,
Thank you for your 5 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the website and found it easy to use.