Thank you for your feedback and very sorry to hear about your order. When a product is on pre-order, you should have been notified about this straight away with an option to change your order if needed. We take all our customers feedback very seriously and use it to improve our customers experience with Astrid & Miyu. As an apology,please accept a £10 gift voucher for you to us on our site. Please enter the code, SORRY4291 at the checkout to redeem your voucher.
Kind REegards,
Astrid & MIyu
