I found the process very long and drawn out especially in relation to the guarantor. Why were funds sent to guarantor who was NOT borrowing? What if the guarantor had decided to keep the loan instead...
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Customer Service Team
Aspire Money
10 years ago
Thank you for taking the time and providing us with your review of our service at Aspire Money Limited. We aim to complete the application as quickly and hassle free as possible however each lender may have further requirements before providing you with the funds. Once you and your guarantor have been approved, the funds are paid into your guarantor’s account by the lender. This is done to protect your guarantor against fraud and to make sure they are aware of what is going on.
Hi Samantha, we are glad that you have enjoyed the service you have received from us at Aspire Money Limited and we would like to thank you for taking the time to provide us with your review of our service and giving us the opportunity to assist you.
It was absolutely brilliant it was just what I needed and I would recommend it to anyone else
Customer Service Team
Aspire Money
10 years ago
Hi Adam, we are glad that you have enjoyed the service you have received from us at Aspire Money Limited and we look forward to your continued support.
Such quick service. Easy application online and a short face to face meeting to show documents was all it took. Lorraine and the manager at the Luton branch explained everything simply and all the...
Very efficient service.
Amazing customer service. Exceptionally friendly and accommodating staff
No hidden extras.
Fiona very reliable, does what she says she will , went over and above expectations
