I was very impressed by the way they handled my order being damaged in transit. Communication was good and replacements were sent out quickly. Very happy with the service.
I placed my order during the recent sale, and it took longer to arrive than expected. I was quickly reassured when I queried the delay - first by AI then by a very polite human. Two days later I...
อ่านเพิ่มเติม
วันที่ซื้อ: 24/05/2026
0
แบ่งปัน
MA
Maria
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Maria พูดเกี่ยวกับ ARRAN - Sense of Scotland ว่าอย่างไร:
Are you saying it's been delivered? I have not received my purchase
Hailey
ARRAN - Sense of Scotland
3 months ago
Hi there,
Thanks for getting in touch. We've checked the tracking information and it is currently showing as delivered.
If this isn't the case and you haven't received your order, please do get in touch with us at info@arran.com and we'll be more than happy to investigate this for you and get it resolved as quickly as possible.
Kind regards
The ARRAN Sense of Scotland Team
วันที่ซื้อ: 24/05/2026
0
แบ่งปัน
EL
Elizabeth
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
3 months ago
Elizabeth พูดเกี่ยวกับ ARRAN - Sense of Scotland ว่าอย่างไร:
Need to update if orders are delayed due to stock shortages. Have purchased these items before wife likes these items so sale prices are a bonus
Hailey
ARRAN - Sense of Scotland
3 months ago
Thank you for your feedback, and we're delighted to hear your wife enjoys the products and that you were able to take advantage of the sale prices.
We sincerely apologise for the delay to your order. Any items that are on pre-order should be clearly marked on our website, however we're very sorry if this was missed in this instance or wasn't clear during your purchase journey.
We appreciate you taking the time to bring this to our attention, and your feedback will be shared with the relevant team as we continue to improve the customer experience.
Kind regards
The ARRAN Sense of Scotland Team
วันที่ซื้อ: 24/05/2026
0
แบ่งปัน
SA
Sarah
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Sarah พูดเกี่ยวกับ ARRAN - Sense of Scotland ว่าอย่างไร:
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.