The customer service advisor was knowledgeable, polite and efficient. She took the time to answer my questions and reassure me about aspects of my trip that I was unsure about.
It was easy to book & select room type & hotel etc but it wasn’t clear what was included in break.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Alton towers credit note
I had booking cancelled from March which I only paid £96 and was allowed to use my voucher against a anytime stay which I used for Scarefest which should of been around £250
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Quick and easyish
Booking was quick and easy but it would be even better if you could book the scarefest mazes etc when booking accommodation as I had to do these separately.
Super easy to navigate through the deals and filter results to suit your needs, lots of information about the rooms and facilities however there are areas where information is vague or unclear. To...
Clunky site, somewhat old look and feel - although main issue is the poor data - it offered the dungeons at £5 but double that when booking, which had to be separate too
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
