Painful. I was booking a stay for my 6yr olds birthday as I do every year. There has been some relocation of the call centre which meant that booking a table in the hotels restaurant had to be done...
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Customer Care
Alton Towers Holidays
10 years ago
Hello There,
Thank you for your feedback regarding your recent experience, I do apologise for any inconvenience caused during your booking procedures, there has been some re-location of departments and again apologise for the problems in which you have encountered.
I do hope that everything has been sorted out for you and that you do enjoy your break away.
Thank you
Rachel
In Jan '16 tried to book a mid-week break at beginning Mar '16 at Alton Towers hotel prior to the park opening. However, there was no option on the on line reservations to do this. The earliest...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
