Had to refresh the page several times as pages wouldn't load properly. It's an easy process but with the waiting and messing about refreshing the page constantly it took me a lot longer to sort out.
Website was easy to use and quick to book. Easy to check accommodation packages and the various prices. Only issue was trying to find out prices for the hotel restaurant to give me an idea budget I...
Wrong name on booking for one night stay has taken 2 attempts to get right name on booking first person I spoke to to change name didn't do it,quick 5 minute call to another person and sorted...
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Customer Care
Alton Towers Holidays
10 years ago
Hi There,
I do apologise for any inconvenience caused by us regarding your name and thank you for leaving us your feedback.
Kind regards
Rachel
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
