I would say that the process of making a reservation is very straightforward. However, making contact with someone via the 'Contact Us' facility is not so straightforward and needs refinement.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Booking
When first advised to re-book none of the dates were available as they had not been released however, upon re-trying a few weeks later all is now fine
I booked Santa Sleepover yesterday, I followed the link to book the restaurant and it won't let me!! Last time I came to Alton Towers I couldn't get into any restaurant and one of your staff advised...
I have needed to speak to someone for months to re book our holiday. Our holiday was initially cancelled but I have been desperate to re book and speak to someone and haven't been able to so we have...
I called to just because one of my children is 16 year old and I didn't know if there would be 3 beds in the room as she is classed as an adult we all need a separate bed
Excellent customer service from Matt who was extremely helpful and knowledgeable. Thank you
0
แบ่งปัน
ML
Mr Lee
ตรวจสอบ#โดย #Feefo #แล้ว
5 years ago
Mr Lee พูดเกี่ยวกับ Alton Towers Holidays ว่าอย่างไร:
Easy
The booking services is relatively stress free and only asks for pass verification at the end as I think all merlin bookings systems should so that you can decided by price and different...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
