Allianz Assistance UK ไม่ได้เป็นลูกค้าของ Feefo ที่ใช้งานอย่างสม่ำเสมออีกแล้ว
แสดงคำวิจารณ์ทั้งหมด 1,259 คำวิจารณ์
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
AVOID IT
I have never had a worst experience with an insurance in my life. They claim to be an "Emergency travel insurance" but when I had a real emergency with my 2 year old daughter, on a recent trip to...
อ่านเพิ่มเติม
Raymond
Allianz Assistance UK
9 years ago
Hello,
We’re very sorry to hear about your negative experience with us. We understand that a member of our travel team contacted you, apologizing for the difficulty you had faced, and the way in which your claim was handled.
We appreciate your time in providing us with your feedback as it helps to improve our services to better treat our customers.
If you have any further questions, or suggestions, please do not hesitate to get back in touch with us.
2
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Good, but website functionality around 'age' could be better
Website gets a bit clunky if you change your age - it was my birthday approaching, so i selected the age I would be on the trip. However I then needed to change my age to correspond with my date of...
อ่านเพิ่มเติม
0
แบ่งปัน
JS
Jill Sweeney
ตรวจสอบ#โดย #Feefo #แล้ว
bristol
9 years ago
Jill Sweeney พูดเกี่ยวกับ Allianz Assistance UK ว่าอย่างไร:
didn't like the on line quote
the web site was a bit finicky to use but when speaking to an associate they were very helpful. the first attempt at taking out cover failed for some reason although I submitted my card details. I...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Easy to purchase with clear information. Documents received quickly via ema...
Easy to purchase with clear information. Documents received quickly via email which gave me all the info I'll need if I need assistance.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Polite. Courteous. Value. Fast response
Polite and helpful service on the phone. Quick and satisfactory response with quote that was value for money and therefore accepted. Good insurance cover. Thank uou
0
แบ่งปัน
JD
James Davies
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
James Davies พูดเกี่ยวกับ Allianz Assistance UK ว่าอย่างไร:
Easy to do and great value annual travel insurance. Very happy with their G...
Easy to do and great value annual travel insurance. Very happy with their Gold product.
0
แบ่งปัน
JE
John Evans,Diane Evans
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
John Evans,Diane Evans พูดเกี่ยวกับ Allianz Assistance UK ว่าอย่างไร:
Great service so far
We booked via the website so cannot comment on personal service.
Website was clear and easy to use.
0
แบ่งปัน
JS
JAYNE SMITH,LIAM SMITH
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
JAYNE SMITH,LIAM SMITH พูดเกี่ยวกับ Allianz Assistance UK ว่าอย่างไร:
quick & easy to use. Nice to get a quote quickly without having to complete...
quick & easy to use. Nice to get a quote quickly without having to complete pages of questions.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Good service by Allianz Global Assistance UK
Very easy to work. Great job. Everything at your fingertips.
0
แบ่งปัน
GK
Gavin Kaicer
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
Gavin Kaicer พูดเกี่ยวกับ Allianz Assistance UK ว่าอย่างไร:
104 minutes. No answer and No call back.
Called twice today. On hold for 47minutes each. No answer on either call. It just hung up on me. No call back either.
Raymond
Allianz Assistance UK
9 years ago
Dear Mr Kaicer, thank you for your taking the time to give your feedback. Can I arrange a suitable time for one of our customer service representatives to call you today?
We’re very sorry to hear about your negative experience with us. We understand that a member of our travel team contacted you, apologizing for the difficulty you had faced, and the way in which your claim was handled.
We appreciate your time in providing us with your feedback as it helps to improve our services to better treat our customers.
If you have any further questions, or suggestions, please do not hesitate to get back in touch with us.