Hello Oliver,
Thanks for the 5-stars.
We really do strive to exceed our customer's expectations and more importantly keep our customers happy. We pride ourselves on our customer service and it's great to know when we're getting it right.
Kind regards,
Bob
1
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Good Prices & Delivery
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello,
Thank you for taking the time to complete a Feefo review regarding your recent experience with us.
We pride ourselves on service, along with the speed of our delivery all whilst at a fair price.
If we can be of help with anything else you can contact us on 01786 472850 or contact us sales@plasticpipeshop.co.uk
Best Regards,
The Team at Plastic Pipe Shop
0
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DF
David Fisher
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
David Fisher พูดเกี่ยวกับ Plastic Pipe Shop ว่าอย่างไร:
WASTE OF TIME
specifically ask for 2 meter 110mm diameter with socketed end Butt received UN-SOCKETED cost more to send item back than it was worth
no help from sales team, finished up in scrap bin
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello,
Thank you for taking the time to let us know about your experience. We appreciate any customer feedback, even if it’s negative.
I’d just like to say that we are truly sorry you had trouble with your order at Plastic Pipe Shop, as we try to make our customer’s experiences as smooth as possible.
After reviewing your comments, I would like to highlight that we advertise that our pipe lengths are sold without the socketed ends. This is displayed on multiple areas on our website and on individual product pages. This is something that we try hard to make clear for our customers to minimise any confusion, but we understand this may have possibly been missed in this case.
In addition to this, after having a look in all of our sales email inboxes, we were unable to find any form of communications or queries from yourself. Our sales team were unaware about any of the difficulties with your order. We have also looked back into your purchase (3D-140525 placed on 22/10/2024) and have found there to be no "2 metre 110mm pipe lengths" as part of your order. The only item in the order was x1qty 110x90mm Plain PVC Reducing Socket (Product code: 3002-P).
If you have any more issues with your return of your reducing socket item or wish to take this query further feel free to give us a call at 01786 472850 or email us at sales@plasticpipeshop.co.uk - so we can help assist you with this.
Kind regards,
Plastic Pipe Shop Ltd
0
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PM
Paul Mckernan
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Paul Mckernan พูดเกี่ยวกับ Plastic Pipe Shop ว่าอย่างไร:
Excellent components for our project
Excellent. The items we ordered were exactly as described and absolutely perfect for our project. We are building obstacles for our Hoopers, dog training project. We have recently taken up the...
อ่านเพิ่มเติม
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello Paul,
Thank you for the amazing review.
It means so much to us that you described our items as “perfect”. We pride ourselves on high quality products, and we're glad that they did just the job for you!
If you have any photos you would like to share of your dog training obstacles, feel free to email them to us media@plasticpipeshop.co.uk. Our company is always interested to see how our products are being used for unique projects especially when it involves dogs!!
Kind regards,
Bob
1
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AW
Andrew Walker
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello Andrew,
Thanks for the positive 5 star rating. It’s great to know when we've hit the mark for our customers.
We really try our hardest to exceed our customers’ expectations, so we are always happy to see that our work is appreciated.
Kind regards,
Bob
Plastic Pipe Shop Ltd
1
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Small order fulfilled well.
Item as ordered. Quick delivery.
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello,
Thankyou for taking the time to complete a Feefo review.
I'm glad to hear you found your goods swiftly delivered and what you were looking for. We take great pride in offering an excellent level of service to our customers.
Kind Regards,
Bob
1
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Helpful service
Very good.
I couldn't find the part I wanted online so I contacted Plastic Pipe and they sent me a link to the exact part I needed - which I then bought.
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello,
Thankyou for your very kind feedback.
I'm happy to hear you experienced efficient customer service and I’m glad our team were able to assist with finding the product that you were looking for. We always do our best to do that bit extra to make things easier for our customers, so we really appreciate you taking the time to acknowledge this.
Best Regards,
Bob
1
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BH
Brian Hernaman
ตรวจสอบ#โดย #Feefo #แล้ว
Southampton
1 year ago
Brian Hernaman พูดเกี่ยวกับ Plastic Pipe Shop ว่าอย่างไร:
Excellent Supplier.
Top rate. PPS has consistently provided excellent service. Products very well packaged and prompt delivery. The website is also very easy to use and very well laid out.
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello Brian,
Thank you for the amazing feedback!
We are happy that you are very pleased with how consistently smooth your purchases with PPS have been.
It means so much to us that you described our product and service as “Excellent” and "Top rate".
It’s great that you found our website easy to navigate and product information very handy. We love to hear it when our customers have a great online experience, so I will be sure to pass this onto our media team.
Also, as a small business we always appreciate it when our customers come back and place more orders with us, so thankyou for your continued support.
Kind regards,
From everyone at PPS
1
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WE
William Elliot
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
William Elliot พูดเกี่ยวกับ Plastic Pipe Shop ว่าอย่างไร:
Happy Customer.
Great service, good quality products & an easily navigable website.
Thank you.
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello William,
It's nice to see that you rated us 5 stars and had a great experience using our website.
I am also glad that you found our service and quality of our products to be a high standard.
Our aim is to make our customers happy, and it looks like this had been achieved - so we are over the moon with this news!
We hope to hear from you again in the future.
Best Regards,
Bob & the rest of the team at PPS
1
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Small Section of Pipe
Great Service and delivery, good product but expensive.
Bob Bawden
Plastic Pipe Shop
1 year ago
Hello,
Thank you for taking the time to complete a Feefo review regarding your recent experience with us.
We pride ourselves on great customer service, along with the speed of our delivery, so it's nice you to see that you feel this has been achieved.
We are sorry to hear that you feel this way about our prices. It is important to us that we keep our carriage prices as low as we can for our customers. In doing this, we currently do not make any profit from our carrier services. We also try to price our quality products fairly for our customers whilst also remaining competitive.
We appreciate your feedback, and going forward, we will continue to review this.
Kind regards,
The team at Plastic Pipe Shop
Plastic Pipe Shop Ltd is a UK nationwide distributor of industrial plastic pipe systems. Our ranges include PVC and ABS Pressure Pipe, PVC and PPS ventilation pipe and industrial hoses.
Plastic Pipe Shop Ltd is a UK nationwide distributor of industrial plastic pipe systems. Our ranges include PVC and ABS Pressure Pipe, PVC and PPS ventilation pipe and industrial hoses.