You don't do customer service calls to ask if everything are still fine.. If you can assist with any other policies, ect. People don't always have data to go on your links you send
Karen
1Life
7 years ago
Hello Miss Kotze, thank you for your suggestion. We will take it into consideration.
รีวิวสินค้า
Karen
1Life
7 years ago
We're very sorry to hear this, Miss Kotze. We will arrange for you to receive your policy information via email soonest.
วันที่ซื้อ: 25/04/2019
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
It will be better if they send feedback through email on a quarterly basis, that notifies about the ff:
1. Type of policy
2. Beneficiary
3. Amount insured
4. Premium
Karen
1Life
7 years ago
Hello Miss Ngubelanga, thank you for your great suggestion. We will take it into consideration.
รีวิวสินค้า
Karen
1Life
7 years ago
Thank you for your rating, Miss Ngubelanga.
วันที่ซื้อ: 25/04/2019
0
แบ่งปัน
MB
MR BESTER
7 years ago
MR BESTER พูดเกี่ยวกับ 1Life ว่าอย่างไร:
What service????
Karen
1Life
7 years ago
Hello Mr Bester, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
The service was good,I would recommend 1life to other people
รีวิวสินค้า
วันที่ซื้อ: 25/04/2019
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
No cash back I'm with you guys for over 5 years and I didn't get 1 cent back
I'm thinking of moving my policy
Karen
1Life
7 years ago
Hello Mr Sombier, thank you for your comment. 1Life does not offer cash back on its policies. Please read more here:https://www.1life.co.za/blog/myths-facts-cash-back
วันที่ซื้อ: 25/04/2019
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
I was called sometime ago for a additional quote, quote was done and no feedback given to me so that shows no follow through
Karen
1Life
7 years ago
Hello Miss Moila, we are very sorry to hear about this. A customer service consultant will be in touch to close this matter soonest.
รีวิวสินค้า
Karen
1Life
7 years ago
Thank you, Miss Moila.
วันที่ซื้อ: 25/04/2019
0
แบ่งปัน
MN
MISS NGWENI
7 years ago
MISS NGWENI พูดเกี่ยวกับ 1Life ว่าอย่างไร:
They never send statements or policy documents
Karen
1Life
7 years ago
Hello Miss Ngweni, we're very sorry to hear that you have not received your policy document. Please keep an eye on your email address for your policy document soon.
รีวิวสินค้า
Karen
1Life
7 years ago
Thank you for the suggestion, Miss Ngweni. Please have a look at this blog for more info around cash back:https://www.1life.co.za/blog/myths-facts-cash-back
วันที่ซื้อ: 25/04/2019
0
แบ่งปัน
MM
MR MOFOLO
Welkom
7 years ago
MR MOFOLO พูดเกี่ยวกับ 1Life ว่าอย่างไร:
Affordable policies with better benefits
รีวิวสินค้า
วันที่ซื้อ: 25/04/2019
0
แบ่งปัน
MM
MISS MOREO
7 years ago
MISS MOREO พูดเกี่ยวกับ 1Life ว่าอย่างไร:
Every time I contact the call center, I get immediate assistance.