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Omdömen för Ruby Group | Kundtjänstomdömen för https://www.feefo.com/reviews/ruby-group | Feefo

Visar alla 3,310 omdömen

Andrew

Dorset

20 days ago

Missnöjd med leveransen

Vad Andrew sa om Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Köpdatum: 02/03/2024

David Luscombe

1 month ago

Nöjd med leveransen

Vad David Luscombe sa om Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Köpdatum: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Produktomdömen

Betrodd kund

1 month ago

Nöjd med leveransen

Wooden plank supply

Service & delivery was prompt and as promised.

Köpdatum: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Produktomdömen

Betrodd kund

1 month ago

Nöjd med leveransen

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Köpdatum: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Produktomdömen

Sarah Brenton

1 month ago

Nöjd med leveransen

Vad Sarah Brenton sa om Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Köpdatum: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Produktomdömen

Betrodd kund

1 month ago

Nöjd med leveransen

Wood

Excellent.

Köpdatum: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Produktomdömen

Harry Kelly

Portsmouth

1 month ago

Missnöjd med leveransen

Vad Harry Kelly sa om Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Köpdatum: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Betrodd kund

1 month ago

Missnöjd med leveransen

Good service

I didn’t receive a response to my email but otherwise ok.

Köpdatum: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Produktomdömen

Betrodd kund

1 month ago

Missnöjd med leveransen

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Köpdatum: 04/03/2024

Produktomdömen

Peter Cavaciuti

1 month ago

Nöjd med leveransen

Vad Peter Cavaciuti sa om Ruby Group:

Great Service

Great service , responsive and knowledgable

Köpdatum: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

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Om Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

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01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

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Ruby Group Omdömen

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Fler omdömen om denna produkt (23)Visa produktwebbplats

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Fler omdömen om denna produkt (129)Visa produktwebbplats

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Fler omdömen om denna produkt (20)Visa produktwebbplats

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyFler omdömen om denna produkt (1)Visa produktwebbplats

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Fler omdömen om denna produkt (12)Visa produktwebbplats

Large Deluxe Decking PlanterLovely well made planter.Fler omdömen om denna produkt (1)Visa produktwebbplats

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyFler omdömen om denna produkt (31)Visa produktwebbplats

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