Firstly, I would buy from Wolf and Badger again. I ordered a lovely pair of earrings for my best friend's birthday which she loved. Only negative was the time it took for the earrings to get to her-...
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Produktomdömen
Köpdatum: 25/10/2020
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Dela
Betrodd kund
5 years ago
I returned an item and never got my refund. The dress did not fit.
Customer Service
Wolf & Badger
5 years ago
I am very sorry to hear this. We have gone ahead and issued your refund right away today. Please allow 3-7 working days for the funds to post. The reason for the delay is because the parcel has not arrived to the designer quite yet. But we went ahead and refunded you. Apologies for this inconvenience.
Best wishes,
Marie
Betrodd kund
5 years ago
I appreciate your swift response to my concern. Will continue to purchase items in the future.
Produktomdömen
Customer Service
Wolf & Badger
5 years ago
I am very sorry to hear this. We have gone ahead and issued your refund right away today. Please allow 3-7 working days for the funds to post. The reason for the delay is because the parcel has not arrived to the designer quite yet. But we went ahead and refunded you. Apologies for this inconvenience.
Best wishes,
Marie
Betrodd kund
5 years ago
Issue resolved satisfactorily. Thank you very much.
Product As expected, delivery late so it missed the birthday date (the suppliers fault) - I don’t think “free postage next time” is really helpful or appropriate
Customer Service
Wolf & Badger
5 years ago
Hello Paul,
Thank you for taking the time to leave your feedback.
We can only apologise for the delay you have encountered, and the inconvenience this caused you. A member of our customer support team has reached out to discuss your feedback.
If there is anything further we can help you with please let us know.
Kind regards,
Maja
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
