Ticket for account charges but no contact or resolution yet in over 1 month
Initial contact on 13.9.17 was good, contacted evoice regarding an account charges error & being double charged for 3 separate accounts. However since then, I'm utterly disappointed by the lack of...
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Customer Support
eVoice
8 years ago
Hi Peter,
Thanks for taking the time to provide us with this feedback. We’re really sorry that your original enquiry has been mishandled, and you are yet to receive a satisfactory response from our team. We have escalated your support ticket with the management team and you can expect to hear from us within the next 24 hours.
1
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om eVoice:
its great
excellent
1
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Good service
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om eVoice:
Great
Good service and good quality of calls. Customer service is great just sometimes hard to get through but they do call back
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
So easy
Very easy to set up no hassle
1
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Havnt used it much yet.
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Great Service
Quick & responsive
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Easy!
Very easy set up
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Excellent service
No troubles been a great experience
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om eVoice:
Other then that it has been trouble free
I am struggling to get a voice mail connected to business hours only. Nobody wants to help me.
Customer Support
eVoice
8 years ago
Hi Dan,
Thank you for sharing your experience. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. Your feedback has been passed onto the relevant team and will be looked into ASAP. Thanks again!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
