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Omdömen för WSL Will Writing | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 3,140 omdömen

Mr Hagger

Feefo-verifierat

7 years ago

Vad Mr Hagger sa om WSL Will Writing:

Things were explained to me in a way that I could understand and all my options were explained.

Beth

WSL Will Writing

7 years ago

That is great to hear as we aim to explain everything in plain English. Thank you for taking the time to leave a review. Beth, Customer Services.

Mrs Duncan-John

Feefo-verifierat

7 years ago

Vad Mrs Duncan-John sa om WSL Will Writing:

It explains what can be done and the importance of it. I didn't know that so it will help in making sure that things are in place and there should not be any problems in things sorting out.

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to write a review, I’m glad you found your appointment to be informative. Beth, Customer Services.

Betrodd kund

Feefo-verifierat

7 years ago

Difficult topic but done with ease

A very difficult discussion made almost enjoyable by the approach of the advisor. E erything was well explained and questions answered fully

Beth

WSL Will Writing

7 years ago

We pride ourselves on being an approachable company, so it is great to receive feedback like yours. Thank you for taking the time to share it. Beth, Customer Services.

Betrodd kund

Feefo-verifierat

7 years ago

Pain free experience.

Neil explained things to us and answered all our concerns. He told us about other services but didnot push us into anything that we did not require or could afford.

Beth

WSL Will Writing

7 years ago

It’s great to hear that Neil was able to put your minds at ease. I will pass your comments on to him directly. Beth, Customer Services.

Mr Harker

Feefo-verifierat

7 years ago

Vad Mr Harker sa om WSL Will Writing:

your rep was excellent very informative ,very freindly

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to share this with us. I will be sure to pass your lovely feedback onto the consultant. Beth, Customer Services.

Miss Hobill and Mrs Brooker

Feefo-verifierat

Claygate

7 years ago

Vad Miss Hobill and Mrs Brooker sa om WSL Will Writing:

Your agent was very friendly and efficient and covered all aspects of updating our will. Would definitely recommend WSL to others.

Beth

WSL Will Writing

7 years ago

Thank you for your review. We are delighted to hear that you were happy with our lifetime service and would recommend to others. Beth, Customer Services.

Mr and Mrs Parker

Feefo-verifierat

Guildford

7 years ago

Vad Mr and Mrs Parker sa om WSL Will Writing:

Okay, but not sure it was entirely transparent

Our will writing consultant was very knowledgeable, but we are currently reviewing whether to cancel our will during the cool off period. This is because the pricing was not made clear to us until...

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Beth

WSL Will Writing

7 years ago

I’m sorry to hear that you feel you were misled with regard to the pricing. I would like to thank you for speaking with me on the phone today, and am pleased that we had the opportunity to clarify how we follow best practice in relation to including future children as beneficiaries. I will pass on your concerns regarding how this was communicated in the appointment to the Legal Consultant Manager. Polly, Customer Services.

Mr and Mrs Grant

Feefo-verifierat

7 years ago

Vad Mr and Mrs Grant sa om WSL Will Writing:

Very nice man (mr Owen) conducted the whole thing in a professional but friendly manner

Beth

WSL Will Writing

7 years ago

Thank you for your kind comments, I will ensure Mr Owen receives your feedback. Beth, Customer Services.

Mr and Mrs Wright

Feefo-verifierat

milton keynes

7 years ago

Vad Mr and Mrs Wright sa om WSL Will Writing:

Very informative & enlightening . rep very good

Yes good all round information

Beth

WSL Will Writing

7 years ago

Thank you for your review, we pride ourselves on our simple to follow professional advice. I will be passing your comments on. Beth, Customer Services.

Betrodd kund

Feefo-verifierat

7 years ago

Very helpful and professional service highly recommend.

We knew that there would be add on costs but we never felt any pressure to purchase any extras. Tony explained everything and put us at ease which allowed us to be frank and ask questions. I

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to review our service. I am delighted that Tony put you at ease, and will be sure to share your feedback with him.

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