The swiftness of return. However as a faulty product I should not have had to pay for the return. It has put me off buying anything further from Woolover.
Sarah
WoolOvers
1 month ago
Thank you for the review. We are very sorry to hear this and would like to get this resolved as quickly as possible by refunding the delivery charge. Please email us on info@woolovers.com with the receipt and please put in the subject box, Feefo and Order reference so we can locate your account. We look forwards to hearing from you soon.
Kind regards
Jackie
Customer Services
Good afternoon Naomi,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good afternoon Naomi,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
1 month ago
Good afternoon Naomi,
Thank you for your positive feedback, we are pleased you are happy with your jacket, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
I was kept well informed of the status of my order which was processed promptly and safely delivered on time.
Sarah
WoolOvers
1 month ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your tunic, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good afternoon Maureen,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good afternoon Maureen,
Thank you for your positive feedback, we are pleased you are happy with your skirt, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good afternoon Frances anne,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good afternoon Frances anne,
Thank you for your positive feedback, we are pleased you are happy with your dress, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Excellent service. I like the purchase of returns label which makes it easier to buy 2 sizes when I'm not sure which size to purchase. Refunds are promptly paid. I always like the little piece of...
Läs mer
Sarah
WoolOvers
1 month ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good morning,
Thank you for your feedback, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
1 month ago
Good morning,
Thank you for your feedback, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good morning Janet,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good morning Janet,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Köpdatum: 07/08/2026
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Swift dispatch - wasn't impressed by the packaging, with my slippers unprotected in a paper bag.
Sarah
WoolOvers
1 month ago
Good morning,
Thank you for your review, this is how our slippers are sent out to you, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your slippers, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Received goods quickly but return system is not so good.
Sarah
WoolOvers
1 month ago
Good morning,
Thank you for your 4-star review, you can find our return information on our website, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Produktomdömen
Sarah
WoolOvers
1 month ago
Good morning,
Thank you for your feedback, we are sorry for the issue with your purchase, it does state 82% wool and 18% cashmere for this item, this is on the description on our website, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.