Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

WoolOvers Recensioner

Visar alla 119,099 omdömen

Betrodd kund

10 years ago

Excellent

Very satisfied with the service

Produktomdömen

Köpdatum: 18/07/2016

Betrodd kund

10 years ago

Have bought several times from woolover because I have always been pleased with the product and service

Produktomdömen

Köpdatum: 18/07/2016

Trusted Customer

Scotland

10 years ago

Vad Trusted Customer sa om WoolOvers:

Good value, reliable quality

Website is informative and easy to use if on PC ( doesn't seem to work so well on a tablet). I would recommend the company (and have done) for good value and reliable quality Will certainly buy from...

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Produktomdömen

Köpdatum: 18/07/2016

Betrodd kund

10 years ago

Speedy and efficient

Produktomdömen

Customer Services UK

WoolOvers

10 years ago

Thank you for leaving feedback on the Zip thru Cardigan you have received. I am very sorry to hear you disappointed in the style of the Silk/Cotton garment but this garment is not a fitted garment whereas the previous Lambswool Cardigan you ordered is a fitted cardigan. We would be happy for you to return the garment to us if you are not entirely satisfied for either an exchange or refund. The returns address can be found on our website under the Returns Section on www.woolovers.co.uk

Köpdatum: 18/07/2016

Trusted Customer

Stafford

10 years ago

Vad Trusted Customer sa om WoolOvers:

Wrong item sent, incorrectly labelled

I hope this is a one-off error. I ordered a cashmere crew-necked cardigan and received a short-sleeved cotton jumper instead! which you should have received back by now. Admittedly, the label on...

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Customer Services UK

WoolOvers

10 years ago

Thank you for your feedback and sorry to hear you have received an incorrectly labelled garment. I have contacted you directly about this error and have arranged for a full refund of postage costs to be issued. This is most unusual for this to happen and on the very rare occasion it does we would normally issue a free returns bag and label for you to return it to us. Your comments have been noted on your order.

Köpdatum: 18/07/2016

Trusted Customer

10 years ago

Vad Trusted Customer sa om WoolOvers:

A very satifactory transaction

This was a good experience with no problems at all. My order arrived on time and was well packed. I would recommend Wool Overs to family, friends and neighbours. I shall definitely buy from them...

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Produktomdömen

Köpdatum: 18/07/2016

Trusted Customer

Carshalton

10 years ago

Vad Trusted Customer sa om WoolOvers:

happy customer

great products, at good prices

Köpdatum: 18/07/2016

Betrodd kund

10 years ago

Nice cardis, good quality, sevice seems good.

Produktomdömen

Köpdatum: 18/07/2016

Betrodd kund

10 years ago

I wouldn't really say 'poor', but 'adequate' but you haven't such a choice. According to tracking, Hermes attempted delivery on a day when we were at home. When delivery was made a couple of days...

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Customer Services UK

WoolOvers

10 years ago

We are sorry for the disappointment caused by the delay in receiving your order. Our delivery timeframe is 3-5 working days but we do offer a next working day service if you would like to receive items more quickly in future. We are in contact with our Courier regarding the issues concerned. We pride ourselves on offering an excellent customer service and it is disappointing when we are let down by the courier.

Produktomdömen

Köpdatum: 18/07/2016

Betrodd kund

10 years ago

Always excellent service

Produktomdömen

Köpdatum: 18/07/2016

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

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Varför lita på Feefo-omdömen?

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WoolOvers Omdömen

Unisex Cashmere and Cotton Zip Neck JumperFler recensioner av den här produktenVisa produktwebbplatsLovely quality and washes well

Womens Silk and Cotton Contrast Trim Zip Thru CardiganFler recensioner av den här produktenVisa produktwebbplats

Womens Silk and Cotton Contrast Trim Zip Thru CardiganFler recensioner av den här produktenVisa produktwebbplats

Womens Silk and Cotton Scoop Neck Short Sleeve JumperFler recensioner av den här produktenVisa produktwebbplats

Unisex Silk and Cotton Collared JumperFler recensioner av den här produktenVisa produktwebbplatsLovely soft fabric and nice drape. Feels good against the skin. Fits well (grey, but see navy below) . I've already worn this one a lot.

Unisex Silk and Cotton Collared JumperFler recensioner av den här produktenVisa produktwebbplatsFabric has the same good qualities as the grey one, but for some reason is considerably larger. Sleeves are over my hands and body a bit too long for tucking in.

Unisex Silk and Cotton Polo Neck JumperFler recensioner av den här produktenVisa produktwebbplatsNice fabric and good drape, but I'm returning this as the ribbed polo neck throttles me!

Unisex Cashmere and Cotton Stripe Button Shoulder JumperFler recensioner av den här produktenVisa produktwebbplatsI am delighted with this garment. The sizeing is generous, it fits well, the colours are as I expected, it feels very comfortable.

Womens Silk and Cotton Cropped Crew Neck CardiganFler recensioner av den här produktenVisa produktwebbplatsLovely quality (and a fab price in the sale) but unfortunately just not my colour, so it had to go back

Pilling CombFler recensioner av den här produktenVisa produktwebbplats

Womens Cashmere and Merino Luxurious Crew Neck CardiganFler recensioner av den här produktenVisa produktwebbplats

Unisex Cashmere and Cotton Stripe Button Shoulder JumperFler recensioner av den här produktenVisa produktwebbplats

Unisex Cashmere and Cotton Zip Thru HoodieFler recensioner av den här produktenVisa produktwebbplats

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?