I thought that Wood BlocX were extremely helpful in resolivng a difficult design issue when you've got a picture in your head actually to interpret it into how many blocks you need, once this was...
Great people to deal with. I had an idea of what I needed, but the designs returned showed that a great effort was put into getting it to work. I had one corner piece that gave mne a snag but a quick...
The order arrived with no design document to explain how to build the wall, we spent hours working out the logistics of how to do this. I emailed WoodBlocX and asked for the design sheet, I received...
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WoodBlocX
WoodBlocX
14 years ago
We are really sorry about this. We try and do our best to ensure that the quality of our product is 100% for every customer I will be in touch to discuss this and will make sure that we get it sorted out for you. Kind Regards Henry
Produktomdömen
Köpdatum: 07/08/2011
0
Dela
Betrodd kund
Feefo-verifierat
14 years ago
Prompt delivery of order. A missing component was sent with commendable speed.
clear and easy to understand instructions - liked the sequential plan showing which layers went where ; quality products and didnt have to buy load of specialist tools to work with blocx. Plenty of...
They were very supportive in drawing up possible configurations before I started the project and very helpful in providing advice to enable me to place a supplementary order
Advice was great, the product was great, it looks great and I will be placing further orders - however delivery was shocking. Arrived on a pallet in the back of a Transit. the driver had no means...
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WoodBlocX
WoodBlocX
14 years ago
Thanks for your feedback. We are really sorry about your poor delivery service. We use palletways delivery network who are normally very good. We also always ask for a tail lift delivery on all orders and a pallet trolley so something went wrong this time. We have now refunded your delivery charge and have spoken to the depot involved. Hopefully this will stop it happening again.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.