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Omdömen för William H Brown | Kundtjänstomdömen för https://www.feefo.com/reviews/william-h-brown | Feefo

Visar alla 10,917 omdömen

Trusted Customer

Feefo-verifierat

8 years ago

Vad Trusted Customer sa om William H Brown:

I think their staff have all been trained in the dark art of lieing

They turned up on an open day without the property keys and then told us lie after lie. Their service was terrible

Trusted Customer

Feefo-verifierat

Leeds

8 years ago

Vad Trusted Customer sa om William H Brown:

Rubbish company.

Very poor communication from staff both with each other and with ourselves. Left hand did not know what the right hand was doing. We felt we were doing all the work but they were getting paid. Would...

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Paul

William H Brown

8 years ago

Hello Mrs Babb, thank you for taking the time to leave a review of the Pudsey team on Feefo. It's really disappointing to hear that you felt as though the communication throughout from the staff was poor and that you were performing most of the work. We take every bit of feedback seriously so will be forwarding your comments over to the Pudsey team for them to consider. If you would like to forward any further details of your issues over to us at socialmedia@sequencehome.co.uk then we will be more than happy to take a closer look at them for you. Best Regards.

Betrodd kund

Feefo-verifierat

8 years ago

Good communication and liaison throughout. A very smooth transaction.

Trusted Customer

Feefo-verifierat

8 years ago

Vad Trusted Customer sa om William H Brown:

As the seller I felt that more attention was paid to the buys interests than mine

Paul

William H Brown

8 years ago

Hello Mr Pidgeon, thank you for taking the time to leave a review of your experiences with the Bury St Edmunds branch of WHB. It is really disappointing to hear that you felt as though more attention was paid to the buyer instead of yourself as the seller and that the service only warranted a 2* review. If you would like to expand on any issues further then please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to look into it for you. Best Regards. PH

Trusted Customer

Feefo-verifierat

8 years ago

Vad Trusted Customer sa om William H Brown:

I found the initial contact, market strategy was good but communication from then on in wasn't great. I did all my own viewings and had little help in how to keep moving things forward. I felt that...

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Trusted Customer

Feefo-verifierat

8 years ago

Vad Trusted Customer sa om William H Brown:

Excellent service allround

Excellent service on all aspects

Trusted Customer

Feefo-verifierat

8 years ago

Vad Trusted Customer sa om William H Brown:

It was ok, on the open day the agent was late, and never told the viewers some of the items I told him to point out.

Trusted Customer

Feefo-verifierat

8 years ago

Vad Trusted Customer sa om William H Brown:

Great service all round

Professional photos and an open day meant I sold in a week for above asking price. Whole process dealing with them was quick and easy. Progressed the sale well too.

Trusted Customer

Feefo-verifierat

8 years ago

Vad Trusted Customer sa om William H Brown:

Fantastic

Great did everything for me took worry out of moving any problems there to help

Trusted Customer

Feefo-verifierat

Leicester

8 years ago

Vad Trusted Customer sa om William H Brown:

They were excellent, would have no problem recommending them

They were excellent throughout Keeping me informed all the way and up to date All the staff were helpful, and put themselves out Always returned calls Never let me down on anything