Good morning,
Thank you so much for taking the time to share your detailed feedback. We’re truly sorry to hear that, despite the Mia Square Neck dress’s beautiful design, the fastening made it completely impractical, especially for such an important occasion.
We absolutely understand how crucial it is for your wedding day outfit to not only look elegant but also feel comfortable and stress-free to wear. The experience you described with the button loops sounds incredibly frustrating, and we can only imagine the disappointment, especially when you were willing to consider alterations to make it work.
Your comments have been shared directly with our design team, as this kind of detail, especially on a garment meant for a once-in-a-lifetime moment, should never create that level of difficulty. We truly value your input, as it helps us improve both function and form in future collections.
If there’s anything we can do to support you further or help you find an alternative that combines beauty with ease of wear, we’d be more than happy to assist.
Wishing you all the best for your upcoming wedding, and thank you again for your honest review.
Kind regards, Whistles Customer Care
