I am a regular customer and the service is always great. The staff are polite and always helpful. Booking is easy and check in always a smooth hand over. Going back again in a few weeks but to a...
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Produktomdömen
Jerry
Wheelwrights Cottages
7 years ago
Thanks you for your review, and it's always a pleasure to welcome back our regular customers! We don't advertise The Maple Tree Apartments as having washing/drying facilities, but we accept in the Lakes this can be a must in bad weather. Therefore we take on board your comments and are looking to implement this in the very near future.
We stayed in April. Told them what I thought of the cottage at the time. Nothing has changed re cottage or advert. No follow up except this email. Electrical goods from last century- hoover didn’t...
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Jerry
Wheelwrights Cottages
7 years ago
Thank you for taking the time to respond to our feedback request. We have just introduced Feefo to our guests - for this purpose so we can address issues. Since your direct feedback to the office staff, we have replaced electrical goods, and been in touch with the owners. You can appreciate it is very busy for us as this time of year, and not easy to schedule decorative works, with back to back bookings. This is something we look to address in the quieter winter months. Regarding parking for the property we advertise this on the website as 'There is on street parking to the front of the property, and further parking available locally'.
Produktomdömen
Jerry
Wheelwrights Cottages
7 years ago
See reply to service feedback.
Köpdatum: 05/04/2019
0
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TC
Trusted Customer
Feefo-verifierat
7 years ago
Vad Trusted Customer sa om Wheelwrights Cottages:
Efficient service with accurate and up to date information.
Produktomdömen
Köpdatum: 03/05/2019
0
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TC
Trusted Customer
Feefo-verifierat
7 years ago
Vad Trusted Customer sa om Wheelwrights Cottages:
Always helpful whenever I rang. Very easy to book and to use all the services.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
