The Westminster Collection Omdömen

Hi, I'm sorry to hear that you found cancelling a subscription difficult. There are two ways a subscription can be cancelled, either through your online account under 'My Subscriptions', or by contacting us directly. I can see that there was some trouble cancelling online as you were attempting to remove your payment card details before cancelling the subscription. Now that the subscription has been cancelled, you can remove payment details from your account. Kind regards, Christian

Thanks for the 5-star rating. I'm glad you've always had this experience. Kind regards, Christian

Thanks for the 5-star rating. I'm glad you've always been happy with the service. Kind regards, Christian

Thanks for the 5-star rating. “Perfection in a coin” is great to hear — I’m really pleased the whole experience felt first class, from ordering through to delivery. Kind regards, Christian

Thanks for the 5-star rating. Glad you’re happy! Kind regards, Christian

Hi, thanks for the 5-star rating. Great to hear they make such meaningful gifts and the service has been helpful. Kind regards, Christian

Hi, I’m sorry for the uncertainty around your delivery. Your order was dispatched on 20th April and is currently on its way, so it’s still within the expected delivery timeframe. If it hasn’t arrived within 10 days of dispatch, please get back in touch so this can be looked into. Kind regards, Christian

Hi, I'm sorry that this was your experience. This isn't the service we aim for. I hope that we can do better for you in the future. Kind regards, Christian

Thanks for the 5-star rating! I'm glad everything went smoothly! Kind regards, Christian