The Westminster Collection Omdömen

Hi - Thank you so much for your fantastic feedback! We’re delighted to hear that you consistently receive first-class service and that our order updates keep you well informed. We really appreciate your continued support and look forward to helping you again in the future. Sally

Hi. Thank you so much, Poppy, for your lovely feedback! We’re delighted to hear you were happy with the service, prompt delivery and quality of your order. We really appreciate you taking the time to leave us such a positive review. Sally

Thank you for taking the time to leave a review. We’re sorry to hear that you haven’t been happy with your experience with us. We always aim to provide our customers with a positive experience, so it’s disappointing to know that we haven’t met your expectations on this occasion. If you would like to contact us directly with further details, we would be happy to look into this for you. Sally

Thanks for your 5-star service rating. I’m pleased to hear you can rely on good service and helpful email updates throughout your order. Kind regards, Christian

I’m sorry your order hasn’t arrived as expected. As it was despatched on 9th September and is now beyond our maximum 10 working day delivery timeframe, it appears to have gone astray in the post. Thank you for bringing this to our attention. We’ve now arranged a replacement for you and apologise for the inconvenience caused. Kind regards, Christian

Thank you for your 4-star service rating. I’m sorry to hear you’ve experienced repeated problems with packaging and missing contents. I’m also concerned to hear that you may not have received refunds for some items you’ve returned. We’ll contact you directly so we can look into this properly and check that any refunds due have been processed. Kind regards, Christian