Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Wendy Wu Tours Omdömen

http://www.wendywutours.co.uk?utm_source=Feefo&utm_medium=Partnerships&utm_campaign=Business_Page&utm_content=Website

EXCEPTIONELL

Tjänst

4.9

Produkt

4.6

431

470

omdömen under det senaste året

Visar alla 5,396 omdömen

Betrodd kund

11 years ago

Very helpful and friendly

Köpdatum: 09/02/2015

Betrodd kund

11 years ago

The person who took my booking was able to answer all my questions and was…

The person who took my booking was able to answer all my questions and was very efficient.

Köpdatum: 08/02/2015

Betrodd kund

11 years ago

I minor niggle - the deposit was mentioned as £700, but that is actually per person. I…

I minor niggle - the deposit was mentioned as £700, but that is actually per person. I have realised that I have actually paid out £1400 (fortunately not an embarassing problem financially), but...

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Wendy Wu Tours

11 years ago

Thank you for your review and we are sorry the deposit you paid was higher than you expected. It was necessary for us to charge a higher deposit than usual to secure your flights and your Personal Travel Consultant, Lisa, has reported she explained this, but we regret any misunderstanding. Please contact us if you have any further queries. Kind regards, Lorraine, Wendy Wu Tours

Köpdatum: 04/02/2015

Betrodd kund

11 years ago

I was happy with the all the information and help making this booking.

Köpdatum: 06/02/2015

Betrodd kund

11 years ago

Efficient friendly and thorough service. Thank you.

Köpdatum: 07/02/2015

Betrodd kund

11 years ago

i was charged a credit card fee when I hadn't used one this was retified as…

i was charged a credit card fee when I hadn't used one this was retified as soon as they were made aware

Köpdatum: 08/02/2015

Betrodd kund

11 years ago

Lisa at Wendy Wu was extremely helpful. However when the confirmation of the booking arrived…

Lisa at Wendy Wu was extremely helpful. However when the confirmation of the booking arrived by email I noticed that there was a supplement for tips. I wasn't aware of this and must check again. ...

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Wendy Wu Tours

11 years ago

The decision to introduce compulsory tipping on our group tours was to simplify the paying of gratuities following feedback from our customers who reported uncertainty about when, who and how much they should tip. Please accept our apologies if our tipping policy was not mentioned when you booked and feel free to contact us if you have any further queries. Kind regards, Lorraine, Wendy Wu Tours

Köpdatum: 07/02/2015

Betrodd kund

11 years ago

The standard of guides really helped us to enjoy the trip ,our gude Tam in…

The standard of guides really helped us to enjoy the trip ,our gude Tam in Vietnam was excellent he managed a group with varying dietary needs very well as well as providing us with enough...

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