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Wendy Wu Tours Recensioner

Visar alla 5,400 omdömen

Betrodd kund

11 years ago

Was not called back when I had left a message, was not replied to by…

Was not called back when I had left a message, was not replied to by email, when finally contacted office the dates we wanted had gone, unfriendly attitude of male when booking by telephone.

Wendy Wu Tours

11 years ago

Thank you for taking the time to leave your feedback on the service you have received. We pride ourselves on our high levels of customer service and aim to get back to our customers as soon as possible. If your experience was not in line with our standards we apologise and hope we are able to change your perception with your future interactions with us. If you have any questions please concatct us on: customercare@wendywutours.co.uk Kind regards, Junior

Köpdatum: 27/04/2015

Betrodd kund

11 years ago

Only commenting on booking holiday. Have not yet been

Köpdatum: 21/04/2015

Betrodd kund

11 years ago

The service we got was superb, we are returning customers from a previous tour of…

The service we got was superb, we are returning customers from a previous tour of china so we know what to expect, don't let us down on this tour, thanks.

Köpdatum: 27/04/2015

Betrodd kund

11 years ago

The national tour guide Steven did everything he could to make the trip as good…

The national tour guide Steven did everything he could to make the trip as good as it could be. Informative, helpful and very organised. We could not have done it without him. We would consider using...

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Wendy Wu Tours

11 years ago

Thanks for taking the time to give us your feedback. Steven will be pleased to hear your kind remarks. We are sorry to hear your arrival on the Yangtze River Cruise boat was delayed, but very happy that you enjoyed the rest of your tour. We hope to welcome you again in the future. Kind regards, Rick

Produktomdömen

Köpdatum: 12/04/2015

Betrodd kund

11 years ago

Stephen was an excellent guide

Produktomdömen

Köpdatum: 12/04/2015

Betrodd kund

11 years ago

Well executed tour with a friendly, competent and knowledgeable national guide.

Produktomdömen

Köpdatum: 13/04/2015

Betrodd kund

11 years ago

The service was very good and the accommodation were excellent. The first 2 tour guides…

The service was very good and the accommodation were excellent. The first 2 tour guides Lotus and Helen in Beijing and Xi'an respectively, were excellent very patient with us and listened to what we...

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Wendy Wu Tours

11 years ago

We are pleased to hear that you had an awesome holiday and thank you for choosing Wendy Wu Tours. We are happy that your overall impression of the Discover China tour was great. Kind regards, Rick

Produktomdömen

Köpdatum: 10/04/2015

Betrodd kund

11 years ago

All Wendy Wu staff and associates were outstanding in their customer service

Produktomdömen

Köpdatum: 10/04/2015

Betrodd kund

11 years ago

The national guide was excellent and gave very good service, the local guides were mostly…

The national guide was excellent and gave very good service, the local guides were mostly excellent but not all of the same high standard. Occasionally we felt pressured into taking part in the...

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Wendy Wu Tours

11 years ago

We are sorry that you felt pressured to participate in the optional excursions, but it's good to hear how much you enjoyed your time in China. Despite some early starts. Kind regards, Rick

Produktomdömen

Köpdatum: 12/04/2015

Betrodd kund

11 years ago

superb national guide

Produktomdömen

Köpdatum: 12/04/2015

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Wendy Wu Tours Omdömen

Wonders of ChinaFler recensioner av den här produktenVisa produktwebbplatsGood tour. Everything as described in the literature except the boarding on the Yangtze River cruise. We eventually got to our cabins between 11pm and midnight. Quite a disappointment as I had...Läs mer

Wonders of ChinaFler recensioner av den här produktenVisa produktwebbplatsWould have like more time at the Great Wall and Xian and did not appreciate being taking to places with all the tourist sales.

Vietnam EscapeFler recensioner av den här produktenVisa produktwebbplatsVery enjoyable experience with a great mixture of busy and relaxing days.

Discover China Family HolidayFler recensioner av den här produktenVisa produktwebbplatsOverall it was an awesome holiday! The only thing I was upset about was not being able to hold a panda. But this was out of your control and another reason for us to comeback.

Magnificent China (Superior)Fler recensioner av den här produktenVisa produktwebbplatsThis would have been excellent but for the poor quality of some of the hotels.

Wonders of ChinaFler recensioner av den här produktenVisa produktwebbplatsThe holiday was very far from relaxing but the early starts were justified and the whole experience very much worthwhile.

Wonders of ChinaFler recensioner av den här produktenVisa produktwebbplatswhistle-stop tour to give us overview and flavours of China. Really enjoyed

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