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Omdömen för Wendy Wu Tours | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 188 omdömen

ChristineGibson

Feefo-verifierat

AUS

1 month ago

Vad ChristineGibson sa om Wendy Wu Tours:

Super easy to get organised

Excellent and thorough.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your 5-star rating and great review. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 09/06/2026

Betrodd kund

Feefo-verifierat

1 month ago

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your 5- star rating. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 16/06/2026

Trusted Customer Laurie M

Feefo-verifierat

AUS

1 month ago

Vad Trusted Customer Laurie M sa om Wendy Wu Tours:

Early booking and all requests acommodated

Great, nohicups. Consultant a pleasure to deal with meeting all our wishes.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your 5-star review of the service provided to you during booking process. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 01/06/2026

Betrodd kund

Feefo-verifierat

1 month ago

1. Excellent guide in Peru, Eduardo. 2. Just visiting too many Inca ruins, boring eventually. 3. Floating islands in Titicaca is a scam - could see nobody lives there. 4. Food in Peru lovely and all...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your valuable feedback. As our repeat traveler, we sincerely appreciate your loyalty and support. Looking forward to welcome you on another tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 21/05/2026

Betrodd kund

Feefo-verifierat

2 months ago

So far so good. Test to travel.

Phone options were not clear and my choice was rejected twice so called again and chose another option and was answered straight away.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for sharing with us your experience. I am sorry to hear that your initial interaction with our phone system was not clear. We would appreciate if you could clarify what options were rejected so we can look into the issue and correct it. We hope that further the booking process will be smooth and easy. Please do not hesitate to contact us if you have any questions. customerrelations@wendywutours.com.au Warm regards, Julia @ Customer Relations Wendy Wu Tours

Betrodd kund

1 month ago

As I wanted to query a payment I selected Finance thinking that would be Accounts. - twice I then selected Tours or bookings or whatever the 1st option is called and the person Frankie I wanted to talk to answered that option. All good

Amanda Bruno

Wendy Wu Tours

1 month ago

Thank you for clarifying. I am sorry you were not able to get through to our Finance Department. However, we do in general recommend to use our Reservations Team as a first point of contact as they are able to answer most of the questions related to the bookings, or they will find you the answer from a relevant department. Once again, thank you for letting us know. Looking forward to welcome you on our tour ! Warm regards, Julia

Köpdatum: 15/05/2026

Betrodd kund

Feefo-verifierat

1 month ago

Booking process

We have booked a China tour. The booking process was very easy and the customer service officer (Zoe) was very helpful.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your lovely 5-star review. Zoe will be very pleased to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 18/05/2026

Betrodd kund

Feefo-verifierat

1 month ago

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your 5-star rating of our service. Looking forward to welcome you on our tour soon. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 25/05/2026

Betrodd kund

Feefo-verifierat

2 months ago

Helpful

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your 4-star rating and your kind comment. If you have any suggestions on how we could further improve our service, we would be very pleased to hear them. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 14/05/2026

Betrodd kund

Feefo-verifierat

2 months ago

Mongolia and Gobi Desert

We went in to inquire about “Mongolia and Gobi desert” private tours. Petra was really great and very helpful. She managed to get everything organised quickly and efficiently. Will definitely used...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your kind feedback. I am sure Petra will be happy to hear your comments. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 12/05/2026

PaulJohnson

Feefo-verifierat

AUS

2 months ago

Vad PaulJohnson sa om Wendy Wu Tours:

Silk Road

The live phone ☎️ call was nice, 😊 I honestly wanted to live with a female partner and I had a ceremonial wedding but now I’m all alone, staying with my relatives and working hard 😓. I’m looking...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Paul, Thank very much for you lovely 5-star review. We are looking forward to welcome you on your next journey with us :). Warm regards, Julia @ Customer Relations Wendy Wu Tours

Köpdatum: 20/05/2026